Dayana Gonzalez

City of Waco

08.2019 - Current

Developed positive and productive relationships with kids, parents and staff.
Facilitated team-building exercises among participants to promote cooperation, communication skills development.
Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
Maintained inventory of supplies and equipment with established sign-out procedures.
Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
Supervised groups of up to 45 children under age of 13 from arrival through departure at end of day.
Trained new staff members on department policies, procedures, and safety protocols to ensure consistent service delivery across the team.
Enhanced participant enjoyment by designing and implementing diverse recreational activities and programs.
Transitioned participants between activities, rest periods and field trips.
Provided technical assistance to site leader to help coordinate diverse projects.
Provided first aid assistance during emergencies as needed, responding calmly and effectively under pressure situations.
Implemented risk management strategies during recreational activities to minimize incidents and ensure participant safety at all times.
Scheduled events in recreation facilities and monitored facility conditions.

Summary