Dayana Hernandez
Pasadena,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Administrative Office Manager
Dental Clinic
Sancti Spiritus, Cuba
12.2017 - 12.2020
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Educated patients on proper oral health care instructions and preventive measures.
- Managed front desk operations including scheduling appointments, collecting payments.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Education
Master of Science - Master of Communication
Universidad Santa Clara
Cuba,07-2014
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Full Professional
Timeline
Administrative Office Manager
Dental Clinic
12.2017 - 12.2020
Master of Science - Master of Communication
Universidad Santa Clara
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