Dayana Hernandez
Phoenix,AZ
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Order Picker
Staples Fulfillment Center
Tolleson, AZ
10.2018 - 09.2025
- Followed safety guidelines consistently to create and enable a safe working environment.
- Fulfilled customer orders quickly and within company standards to accomplish a timely delivery.
- Picked products from designated locations using various tools to help verify for further processing.
- Maintained inventory records and conducted checks daily to ensure stock accuracy.
- Cross-trained in multiple other positions in addition to primary responsibilities.
- Created shipment boxes, utilized hand held scanners to track product movement, carried or transported orders to their designated delivery platforms, and confirmed items picked by manually typing key codes into computer system.
Insurance Company Intern
Amica Mutual Insurance Company, Linc
Phoenix, AZ
01.2018 - 04.2018
- Assisted team with front desk operations such as customer inquiries, phone calls, and responding to emails providing policy information.
- Monitored data entry using company-specific software systems.
- Identified needs of customers promptly and efficiently.
- Prepared weekly reports to summarize project findings, results, and improvements for management review.
- Organized physical customer documentation into specific categories for proper viewing.
Education
Business
GateWay Community College
Phoenix, AZ 08.2017 - 05.2018
High School Diploma -
South Mountain High School
Phoenix, AZ 08.2013 - 05/2017
Skills
- Fluent in Spanish and English
- Data Analytics
- Project Management
- Creative Thinking
- Cross Functional Teamwork
- Effective Communication
Hobbies and Interests
- Visiting the Phoenix Art Museum
- Supporting small businesses
- Volunteering at Saint Mary's Foodbank, Phoenix Children's Hospital, and the Arizona Humane Society
- Reading books during my downtime
Timeline
Order Picker
Staples Fulfillment Center
10.2018 - 09.2025
Insurance Company Intern
Amica Mutual Insurance Company, Linc
01.2018 - 04.2018
Business
GateWay Community College
08.2017 - 05.2018
High School Diploma -
South Mountain High School
08.2013 - 05/2017