Overview
Work History
Education
Skills
Timeline
Generic

Dayana Lopez

Wallingford,CT

Overview

3
3
years of professional experience

Work History

Bookkeeper

Engine Parts Unlimited Inc.
08.2024 - Current
  • Use the software QuickBooks to create invoices and manage payments from customers to maintain an accurate financial records.
  • Print and file all invoices to maintain organization in the office.
  • File all critical records according to my employer.
  • Assist with minor errands for the office; purchasing office materials, sending out bills/letters to customers, etc.
  • Write out deposit slips and total the end amount.
  • Email customers on missed payments.

Cashier

ShopRite
10.2022 - Current
  • Welcome customers and helped determine their needs.
  • Operate cash register for cash, check, and credit card transactions; handle multiple payment methods accurately.
  • Maintain a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assist customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answer questions about store policies and address customer concerns.
  • Maintain high standards of cleanliness and organizations throughout the store.
  • Train new employees on cashier duties and customer service skills.
  • Work with coworkers to ensure smooth operations during peak hours, minimizing delays for customers.
  • Observe customer activity to prevent theft or mishandling of merchandise at self checkout, while helping others.
  • Clean the self-checkout stations.

Restaurant Hostess

Harvest Wine Bar and Restaurant
01.2025 - 04.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Worked under high pressure during peak hours.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Welcomed and seated guests promptly upon arrival.
  • Helped coworkers during peak hours or when understaffed.
  • Checked in with servers to confirm preparedness before seating customers in their section.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Collected information from guests who did not have a reservation and seated them.
  • Maintained guests privacy when handling personal information through phone calls or in person.

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
11.2023 - 03.2024
  • Assisted patients with every day activities such as bathing, grooming, dressing, feeding, walking, oral hygiene and other personal needs.
  • Provided comfort and emotional availability for each patient based on their records.
  • Checked patient vitals such as temperature, blood pressure, heart rate, oxygen level and breaths per minute .
  • Assisted other nursing staff with patient care.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, disposing of waste properly and washing hands
  • Documented patient information on electronic records.
  • Monitored patients behaviors and moods.

Education

High School Diploma -

Lyman Hall High School
Wallingford, CT
06-2023

Skills

  • Bilingual: Spanish and English
  • Excellent customer service
  • Team collaboration
  • Effective time management
  • Active listening
  • Reliability and punctuality
  • Organization
  • Effective multitasking
  • Patience and empathy

Timeline

Restaurant Hostess

Harvest Wine Bar and Restaurant
01.2025 - 04.2025

Bookkeeper

Engine Parts Unlimited Inc.
08.2024 - Current

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
11.2023 - 03.2024

Cashier

ShopRite
10.2022 - Current

High School Diploma -

Lyman Hall High School

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Dayana Lopez