Dayana Lozoya Herrera
Aurora,CO
Summary
Driven and disciplined, I excel in leadership roles, as evidenced by my tenure at Tacos El Reydesel, where I spearheaded teams to surpass targets and maintain high client retention through effective communication and negotiation skills. A quick learner, I adeptly manage inventory and foster positive environments, ensuring operational excellence and stakeholder satisfaction. Although I don’t have experience I think I can bring what I do know & make a great candidate for this role.
Overview
4
4
years of professional experience
Work History
Cleaning Team Leader
Self Employed
Aurora, CO
09.2022 - Current
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Built strong relationships with vendors, negotiating favorable pricing terms for cleaning products and equipment purchases.
Shift Lead Supervisor
Tacos El Reydesel
Aurora, CO
06.2020 - 07.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
Education
High School Diploma -
Gateway High School
Aurora, OR05.2016
Skills
willing to learn new things
quick learner
focused
disciplined
Timeline
Cleaning Team Leader
Self Employed
09.2022 - Current
Shift Lead Supervisor
Tacos El Reydesel
06.2020 - 07.2021
High School Diploma -
Gateway High School