Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayana Manzanares

Westminster,CA

Summary

Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.

Overview

4
4
years of professional experience

Work History

Receptionist

Optimum First Mortgage
Huntington Beach, California
03.2025 - Current
  • Support the disclosures team with opening title and escrow.
  • Processed incoming and outgoing mail, ensuring timely distribution.
  • Managed front desk operations and greeted clients with professionalism.
  • Provided administrative support by filing documents and maintaining records.

Administrative Assistant / Receptionist

Applus Idiada Karco Engineering LLC
Adelanto, USA
05.2023 - 11.2024
  • Greeted visitors in a professional manner, responded to inquiries, and directed them to appropriate personnel.
  • Supported in the management of both incoming and outgoing shipments, ensuring the timely delivery of requested items.
  • Provided administrative support to senior management by effectively managing executive calendars and coordinating meetings using Outlook.
  • Provided HR assistance through contract revisions using Microsoft Word, and evaluating candidates for open positions.
  • Assisted with the planning of special events by arranging catering services, securing venues, and ordering promotional materials.
  • Compiled over 300 expense reports, utilizing Microsoft NAV.
  • Streamlined organizational process for the secure handling of thousands of sensitive files.
  • Created comprehensive tracking tools in Excel to manage employee records and facility access.

Customer Service Representative

Ross Dress For Less
Apple Valley, USA
11.2022 - 11.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
  • Performed cashier duties, such as ringing up sales, processing payments, and issuing receipts.

Billing Clerk / Administrative Assistant

Chemmark Inc
Stanton, USA
10.2021 - 09.2022
  • Investigated and responded to customer inquiries related to billing issues.
  • Enhanced customer purchase decisions by promoting available services and the latest offerings.
  • Performed filing duties, including sorting incoming mail, maintaining the filing system, and organizing documents.
  • Generated precise and detailed invoices for a customer base of over 2,000, utilizing QuickBooks and Excel spreadsheets.
  • Assisted in the collection of overdue accounts by contacting customers via telephone, email, or mail correspondence.
  • Ensured precise counting, verification, and record-keeping of company currency for the proper preparation of bank deposits.
  • Researched and resolved discrepancies in payment processing.

Education

AA-T - Business Administration

Victor Valley College
Victorville, CA
09-2026

High School Diploma -

Westminster High School
Westminster, CA
01.2015

Skills

  • Bilingual: English and Spanish
  • Expertise in the Microsoft Office Suite
  • Efficient office management
  • Effective communication
  • Multiline phone operation
  • Accurate data entry
  • Appointment coordination
  • Graphic design skills

Timeline

Receptionist

Optimum First Mortgage
03.2025 - Current

Administrative Assistant / Receptionist

Applus Idiada Karco Engineering LLC
05.2023 - 11.2024

Customer Service Representative

Ross Dress For Less
11.2022 - 11.2023

Billing Clerk / Administrative Assistant

Chemmark Inc
10.2021 - 09.2022

AA-T - Business Administration

Victor Valley College

High School Diploma -

Westminster High School

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