Dayana Moreno

• Increased overall efficiency with the development and implementation of an effective filing system for documents and records management.
• Mentored staff in office administration principles, leading to consistent growth in skillsets and professional development.
• Collaborated with other departments in identifying cross-functional opportunities and providing necessary administrative support to achieve organizational objectives.
• Completed data entry tasks with accuracy and efficiency.

• Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
• Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
• Ordered and purchased building materials for site construction.
• Issued purchase orders and coded invoices for payment to verify contractor billings.
• Helped project managers develop work schedules for overall projects and individual stages.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AR, deposits and recordkeeping.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Coordinated special projects and managed schedules.
• Provided journal entries and performed accounting on daily basis.
• Diminished outstanding debts by analyzing accounts for issues and contacting clients.
• Managed Accounts receivable for 8 bases.
• Entered client details and notes into system for interdepartmental access and review
• Achieved performance goals on consistent basis

Reference: Chanteldra Gardner - 4045938474

• Verify and submit timekeeping information for accurate and efficient payroll processing.
• Perform calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
• Investigate payroll variances and employee claims to resolve discrepancies and balance financial records.
• Managed payroll data entry and processing for all employees in five different states to comply with predetermined company guidelines.
• Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
• Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
• Led payroll production for multistate organization.
• Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.

Reference: Jhonathan Moreno - Regional Manager - 678-749-0216

• Manage staff and coordinate their assigned duties
• Responsible for preparing new employees with policies, regulations, rules, and expectations of two establishments
• Effectively handle problems in workplace including anticipating, identifying, preventing, and solving all sorts of issues
• Listen, clarify, and resolve concerns of guest and employees while handling customer needs/complaints
• General administrative task
• Maintain high standard of health and safety regulations and guidelines

• Quickly accessing customers' needs and efficiently cater to what guest desire
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Familiarizing guest with menu
• Preparing restaurant for opening and closing
• Totaling charges, issuing bill, accepting payment, and finally return change or card
• Promptly address customer service issues

Reference: Edgar Hernandez - Manager - 404-938-3150