Dayana Munoz Montoya
Union,NJ
Summary
Organized and results-driven professional with 7+ years of experience managing daily business operations, coordinating teams, supporting customers, managing vendors, and improving administrative processes. Strong background in operations management, project coordination, customer service, inventory management, and team leadership. Detail-oriented, reliable, and capable of managing multiple priorities in fast-paced environments while maintaining high standards of organization and service.
Overview
2
2
Languages
8
8
years of professional experience
Work History
CEO & operations manager
DAYANA MONTOYA JEWELRY
Union, New Jersey
03.2018 - 01.2026
- Managed daily business operations, coordinating employees, vendors, customers, purchasing, inventory, and administrative activities.
- Coordinated multiple projects and priorities to ensure deadlines and business objectives were consistently met.
- Organized and improved operational workflows to increase efficiency and productivity.
- Managed vendor relationships, negotiated contracts, and monitored purchasing to obtain competitive pricing.
- Coordinated supply chain activities, inventory levels, and product distribution.
- Recruited, trained, mentored, and supervised employees across different areas of the organization.
- Handled customer inquiries and resolved issues while maintaining a high level of customer satisfaction.
- Supported business planning, budgeting, and operational decision-making.
- Developed and implemented new products and services based on customer and market needs.
- Collaborated with marketing and creative teams to support brand visibility and business growth.
- Maintained strong relationships with customers, suppliers, employees, and business partners.
Visual Merchandiser
Banana Republic Factory Store
Elizabeth, New Jersey
09.2024 - 01.2025
- Created and maintained organized product displays to improve customer engagement and shopping experience.
- Optimized merchandise layouts to improve accessibility and overall store organization.
- Supported daily store operations and collaborated with team members to meet business objectives.
- Assisted with inventory management, product replenishment, and organization of merchandise.
- Implemented seasonal merchandising strategies to support customer traffic and sales.
Education
Master of Business -
FASHION MARKETING
BARCELONA, SPAIN05-2017
Industrial Design
UCPR
PEREIRA, COL11-2008
Skills
- Office Administration
- Daily Operations Management
- Administrative Support
- Team Coordination
- Project Coordination
- Calendar & Schedule Coordination
- Customer Service
- Vendor Management
- Purchasing & Inventory Management
- Supply Chain Coordination
- Contract Negotiation
- Problem Solving
- Process Improvement
- Employee Training & Supervision
- Customer Relationship Management
- Market & Business Analysis
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Visual Merchandiser
Banana Republic Factory Store
09.2024 - 01.2025
CEO & operations manager
DAYANA MONTOYA JEWELRY
03.2018 - 01.2026
Master of Business -
FASHION MARKETING
Industrial Design
UCPR