Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dayana Remigio

Dallas,TX

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Hyatt Imports
Carrollton, TX
10.2024 - 02.2025
  • Answered incoming calls, directed them to appropriate personnel, and took messages.
  • Maintained client accounts by obtaining, recording, and updating personal and financial information.
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
  • Maintained a clean and organized reception area to uphold the company's image.
  • Greeted customers, answered general questions, and directed them to appropriate locations.

Host

Chilis
08.2023 - 04.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

Fiesta Mart
Dallas, TX
10.2022 - 02.2023
  • Helped customers check out and find items.
  • Stocked, tagged, and displayed merchandise as required.
  • Streamlined checkout process for increased efficiency, and reduced waiting times.
  • Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.e.
  • Stocked shelves with merchandise when needed.
  • Counted money in cash drawers at the beginning of shifts to ensure correct amounts.
  • I greeted customers entering the store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Arts - Criminal Justice

Mountain View College
Dallas, TX
06.2026

Diploma -

Justin F. Kimball High School
Dallas, TX
05.2024

Skills

  • Good communication
  • Good listener
  • Effective time management
  • Team Collaboration
  • Customer service
  • Languages: English and Spanish
  • Typing: 40 wpm, with 97% accuracy

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Front Desk Receptionist

Hyatt Imports
10.2024 - 02.2025

Host

Chilis
08.2023 - 04.2024

Cashier

Fiesta Mart
10.2022 - 02.2023

Associate of Arts - Criminal Justice

Mountain View College

Diploma -

Justin F. Kimball High School