Dayana Reyes
Maybrook,USA
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking ethical and detail-oriented Willing to take on any task to support team and help business succeed. Offers strong multitasking and communication abilities Reliable, ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Lifeguard
Merlin Entertainments Group Ltd.
Goshen, New York
05.2024 - 08.2024
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and rescue assistance.
- Enforced facility rules to maintain a safe and enjoyable environment for visitors.
- Participated in training sessions to improve lifesaving skills and emergency response.
- Assisted guests with inquiries about park attractions and safety procedures.
- Collaborated with team members to ensure efficient operation of the pool area.
- Maintained cleanliness of pool decks and surrounding areas for guest comfort.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Used training and medical supplies to examine injured people and administer first aid.
- Filled out incident and accident reports and submitted to supervisor.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Observed sections of assigned water zone of responsibility.
- Adhered strictly to emergency action plans.
Lifeguard
Merlin Entertainments Group Ltd.
Goshen, New York
05.2023 - 08.2023
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and rescue assistance.
- Enforced facility rules to maintain a safe and enjoyable environment for visitors.
- Participated in training sessions to improve lifesaving skills and emergency response.
- Assisted guests with inquiries about park attractions and safety procedures.
- Collaborated with team members to ensure efficient operation of the pool area.
- Maintained cleanliness of pool decks and surrounding areas for guest comfort.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Used training and medical supplies to examine injured people and administer first aid.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Observed sections of assigned water zone of responsibility.
Attractions Host
Merlin Entertainments
Goshen, New York
06.2022 - 10.2022
- Verified authenticity of tickets and passes before allowing admittance.
- Kept facilities clean and presentable with regular attention to service needs.
- Settled seating disputes and helped to solve other customer concerns.
- Supported individuals with special needs, including patrons using wheelchairs and crutches.
- Assisted guests with locating missing family members, friends and lost personal articles.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Approached and solved problems with initiative and sound judgment.
- Assisted in daily cleaning, organization and inspection of rides and corresponding equipment.
- Double checked all of guest restraints and safety.
- Inspected riding devices for malfunctions before opening to public.
- Effectively responded to customer requests and concerns, ensuring all guests have a personable and enjoyable experience in line with company's core values.
- Enforced all safety regulations and stayed current with safety rules and procedures.
- Recorded details of attendance, sales, receipts, reservations and repair activities.
Education
Bachelor of Science - Psychology
SUNY, Oneonta
Oneonta, NY 08.2023 - 08.2025
Valley Central High School
Montgomery, NYSkills
- Emergency response
- Reliability
- Facility cleaning
- Ability to multitask
- Conflict resolution
- Recordkeeping
- First aid administration
- Customer service
- Team collaboration
- Effective communication
- Safety enforcement
- Time management
- Lifeguard certification
- CPR and AED training
- First aid and CPR
- Bilingual
Timeline
Lifeguard
Merlin Entertainments Group Ltd.
05.2024 - 08.2024
Bachelor of Science - Psychology
SUNY, Oneonta
08.2023 - 08.2025
Lifeguard
Merlin Entertainments Group Ltd.
05.2023 - 08.2023
Attractions Host
Merlin Entertainments
06.2022 - 10.2022
Valley Central High School