Dayana Reyes
Maybrook
Summary
Motivated professional with abilities and knowledge in preventing critical incidents around water sports and leisure activities. Trained in basic and advanced safety and emergency response techniques. Strong interpersonal and multitasking abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Lifeguard
Merlin Entertainments Group Ltd.
Goshen
05.2024 - 08.2024
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and rescue assistance.
- Enforced facility rules to maintain a safe and enjoyable environment for visitors.
- Participated in training sessions to improve lifesaving skills and emergency response.
- Assisted guests with inquiries about park attractions and safety procedures.
- Collaborated with team members to ensure efficient operation of the pool area.
- Maintained cleanliness of pool decks and surrounding areas for guest comfort.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Used training and medical supplies to examine injured people and administer first aid.
Lifeguard
Merlin Entertainments Group Ltd.
Goshen
05.2023 - 08.2023
- Filled out incident and accident reports and submitted to supervisor.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Observed sections of assigned water zone of responsibility.
- Adhered strictly to emergency action plans.
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and rescue assistance.
- Enforced facility rules to maintain a safe and enjoyable environment for visitors.
- Participated in training sessions to improve lifesaving skills and emergency response.
- Assisted guests with inquiries about park attractions and safety procedures.
- Collaborated with team members to ensure efficient operation of the pool area.
- Maintained cleanliness of pool decks and surrounding areas for guest comfort.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Used training and medical supplies to examine injured people and administer first aid.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Observed sections of assigned water zone of responsibility.
Attractions Host
Merlin Entertainments
Goshen
06.2022 - 10.2022
- Kept facilities clean and presentable with regular attention to service needs.
- Settled seating disputes and helped to solve other customer concerns.
- Supported individuals with special needs, including patrons using wheelchairs and crutches.
- Assisted guests with locating missing family members, friends and lost personal articles.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Approached and solved problems with initiative and sound judgment.
- Assisted in daily cleaning, organization and inspection of rides and corresponding equipment.
- Double checked all of guest restraints and safety.
- Inspected riding devices for malfunctions before opening to public.
- Effectively responded to customer requests and concerns, ensuring all guests have a personable and enjoyable experience in line with company's core values.
- Enforced all safety regulations and stayed current with safety rules and procedures.
- Recorded details of attendance, sales, receipts, reservations and repair activities.
Education
Bachelor of Science - Psychology
SUNY, Oneonta
Oneonta, NY 08.2023 - 01.2026
Valley Central High School
Montgomery, NYSkills
- First Aid & CPR (American Red Cross) – Expired Completed: June 2022-June 2024
- Conflict resolution
- Team collaboration
- Time management
- CPR and AED training
- Emergency response
- Customer service
- Rescue equipment proficiency
- Adaptability in emergencies
- Strong communicator
- Record keeping
- Verbal and written communication
- Attention to detail
- Active listening
- FLUENT IN SPANISH
Timeline
Lifeguard
Merlin Entertainments Group Ltd.
05.2024 - 08.2024
Bachelor of Science - Psychology
SUNY, Oneonta
08.2023 - 01.2026
Lifeguard
Merlin Entertainments Group Ltd.
05.2023 - 08.2023
Attractions Host
Merlin Entertainments
06.2022 - 10.2022
Valley Central High School