Dayana Rios
Conroe,TX
Summary
Accomplished Cashier Team Lead with over 3 years at Quiktrip , enhancing customer satisfaction and boosting sales through expert team leadership and efficient cash handling. Excelled in coaching and mentoring, demonstrating a knack for upselling and resolving issues, significantly contributing to a positive shopping environment.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
99 Ct Store
12.2023 - 05.2024
Dynamic Cashier Team lead with 3+ years of experience in customer service and retail. Proven track record of improving customer satisfaction, reducing wait times, and increasing sales. Skilled in leading teams, problem solving and adapting to new technology to ensure smooth operations.
Cashier / Sales Associate/ Team Lead / Kitchen Aid
QuikTrip
03.2019 - 08.2022
Provide quality customer service, complete assigned store tasks and meet operating standards by complying with and supporting QT policies & procedures , QT purpose and core values, standards of store operations, and all QT programs, at the direction of the store manager and/or assistant.
Education
Business Management -
Palo Alto College
San Antonio, TXSkills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Product restocking
- New Hire Training
- Coaching and Mentoring
- Safety rules
- Manager support
- Issue Resolution
- Upselling
Accomplishments
ASD certification
Specialized training in assessment and treatment with intervention. Equipped with the most effective instructional and behavioral methods for working with individuals with ASD from infancy to age 21.
Ambassador for Cornerstone Church children's ministry.
Languages
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
99 Ct Store
12.2023 - 05.2024
Cashier / Sales Associate/ Team Lead / Kitchen Aid
QuikTrip
03.2019 - 08.2022
Business Management -
Palo Alto College