Dayana Tertis
Managment
Tucson,AZ
Summary
To obtain a position as a front desk associate at Estrella- Casino Del sol
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
El Bonita Motel
2017 - 2019
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
Mental Health Technician
Crestwood Behavioral Health
07.2017 - Current
- Conducted therapeutic interventions with patients exhibiting significant disturbances in emotional, cognitive, and physical behaviors in a semi-acute inpatient unit setting
- Articulated and demonstrated an understanding of the major psychiatric diagnoses and therapeutic interventions used
- Facilitated therapeutic groups using a variety of coping mechanisms including verbal process, patient education, and encouraging nonverbal means of expression and communication through art and music
- Participated with other team members in developing plans for meeting daily care needs as determined by the care plan in an efficient and effective manner
- Assessed patient’s physical and mental health on a daily basis and took appropriate action when abnormal findings were present
- Provided spiritual support and encouragement to patients
- Accurately recorded medical records of patient during the day and night.
Custodial Services
Pacific Union College
12.2012 - 06.2017
- Worked as a receptionist answering phone calls, assisting customers, and assign other employees their designated cleaning area
- Deep cleaning various places such as public restrooms, classrooms, hallways, and stairs.
Maxwell Library
Pacific Union College
03.2015 - 09.2015
- Involved in office work such as filing papers, making projects, and documenting new data into a computerized database.
Education
B.B.A Business Administration - Healthcare Management
Pacific Union College
Angwin, CA06.2019
Skills
- Child development knowledge
- First aid and CPR certifications
- Bilingual in English & Spanish
- Strong communication skills
- Flexible and patient
- Ability to be creative
- Problem solving skills
- Physical stamina
Accomplishments
I was a regular childcare provider for 5+years for many different families during my time in college and also in other bases where we have been stationed at. I currently also have 2 children of my own and have a heap of experience what it’s like to care for and educate a young children while both 1:1 or in a social setting.
Timeline
Mental Health Technician
Crestwood Behavioral Health
07.2017 - Current
Maxwell Library
Pacific Union College
03.2015 - 09.2015
Custodial Services
Pacific Union College
12.2012 - 06.2017
B.B.A Business Administration - Healthcare Management
Pacific Union College
Front Desk Receptionist
El Bonita Motel
2017 - 2019