Dayana Vallejo
Summary
Server/bartender with over 8 years of expertise across various hospitality settings including restaurants, bars, clubs, and lounges. Known for delivering exceptional customer service, unmatched hospitality, and maintaining a positive demeanor in all settings. I am excited to bring my skills to the team and I am dedicated to ensure a top-notch experience for our valued guests.
Overview
10
10
years of professional experience
Work History
Server/Capitan
THE VICTORIA
11.2024 - Current
- Provide exceptional service to all valued guests.
- Assist management with preparations, scheduling, staffing, and shift changes
- Maintain a clean and safe working environment
- Descalate guest and staff conflict
- Assist chef, bartenders, and hosts when understaffed.
- Oversee new staff and train them to meet our high standards
- Manage barback and bussers
- Implement processes to ensure team efficiency to client satisfaction
Bartender
Z PRIME STEAKHOUSE
04.2023 - 11.2024
- Delivered luxurious customer service with a friendly and charismatic attitude.
- Successfully worked in private events covering upwards of 60 guests per event.
- Prepare invoices and ensure orders are completed
- Maintained my bar by keeping everything organized along with attending to each of my guests’ needs promptly.
Server and Bartender
VISTAMAR RESTAURANT AND LOUNGE
01.2022 - 04.2023
- Build strong guest relationships by creating a welcoming bar atmosphere.
- Ensured guest satisfaction by attentively managing food and beverage orders, addressing individual preferences, and resolving any issues promptly.
- Engaged bar guests by introducing innovative shots and cocktails, enhancing their overall experience.
Bartender and Server
54 BELOW
08.2015 - 12.2020
- Delivered prompt, efficient, and quality customer service to guests.
- Contributed to the creation of seasonal and special event cocktails.
- Maintained a clean working environment throughout shifts.
- Gained valuable leadership experience by training and mentoring new staff.
Education
Bachelor’s of Science - Speech Pathology and Audiology, Early Childhood Education
Lehman College
New York, New York05.2019
Skills
- Bilingual: Fluent in English and Spanish
- Highly organized and detail oriented
- Thrives in fast-paced environments
- Quick Learner of menus and responsibilities
- Professional and leadership qualities
- Food Handler Certified
- Upselling techniques
Timeline
Server/Capitan
THE VICTORIA
11.2024 - Current
Bartender
Z PRIME STEAKHOUSE
04.2023 - 11.2024
Server and Bartender
VISTAMAR RESTAURANT AND LOUNGE
01.2022 - 04.2023
Bartender and Server
54 BELOW
08.2015 - 12.2020
Bachelor’s of Science - Speech Pathology and Audiology, Early Childhood Education
Lehman College