Summary
Overview
Work History
Education
Skills
Timeline
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Dayanara Briones-Ortiz

Oxnard,CA

Summary

A determined and efficient individual ready to take on this position and help create excellent customer experiences and help achieve company goals.

Overview

2
2
years of professional experience

Work History

Team Member

El Pollo Loco
Oxnard, CA
07.2024 - Current
  • Kept workstation clean and sanitized.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register and kiosk machines to process payments and collect cash payments for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Maintained clean and orderly dining area and restrooms.
  • Prepared and packed in store and mobile orders.

Crew Member

Baskin Robbins Franchisee
Santa Paula, CA
08.2022 - 08.2023
  • Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
  • Addressed customer needs, questions, or concerns to create optimum experience onboard.
  • Collaborated with fellow crew members to ensure smooth and efficient operations throughout the day.
  • Helped maintain the serving station, counters, and dining area clean and sanitized.
  • Took orders, prepared orders, and collected payments.

Education

Bachelor of Science - Nursing

California State University - Channel Islands
Camarillo, CA
06.2027

Skills

  • Inventory Management
  • Stocking and Replenishment
  • Problem-Solving
  • Cleaning and Sanitation
  • Kind and Helpful
  • Excellent Communication skills
  • Reliable and Punctual
  • Fluent in Spanish and English
  • Multitasking
  • Effective Collaboration and Teamwork

Timeline

Team Member

El Pollo Loco
07.2024 - Current

Crew Member

Baskin Robbins Franchisee
08.2022 - 08.2023

Bachelor of Science - Nursing

California State University - Channel Islands
Dayanara Briones-Ortiz