Dayanara Ramirez
Chicago
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Crew Member
Dunkin'
Chicago
01.2023 - Current
- Collaborated with team members to manage peak service times effectively.
- Engaged with customers to provide friendly and efficient service experience.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Cashier
Envios Unicell
Chicago
01.2023 - 09.2023
- Maintained accurate cash drawers and balanced registers at the end of shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Adapted quickly to changes in procedures, enhancing operational efficiency during busy periods.
- Welcomed customers and helped determine their needs.
Assistant Manager
Discovery Clothing
Chicago
06.2019 - 11.2021
- Assisted in overseeing daily store operations and team management.
- Managed inventory control processes and organized merchandise displays.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
Education
High School Diploma -
Horizon Science Academy Southwest
Chicago, IL06-2020
Skills
- Problem solving
- Effective communication
- Transaction handling
- Time management
- Attention to detail
Languages
- Spanish, Fluent
- English, Expert
Timeline
Crew Member
Dunkin'
01.2023 - Current
Cashier
Envios Unicell
01.2023 - 09.2023
Assistant Manager
Discovery Clothing
06.2019 - 11.2021
High School Diploma -
Horizon Science Academy Southwest