Dynamic and results-driven professional with extensive experience at American Eagle Outfitters, excelling in team leadership and customer service. Proven track record in enhancing operational efficiency and accuracy in cash handling. Adept at staff training and development, fostering a collaborative environment that drives performance and satisfaction.
Overview
3
3
years of professional experience
Work History
Full Time Assistant Manager (Sales Lead)
American Eagle Outfitters, Inc
1455 NW 107th Ave Suite 834b, Doral Fl 33172
02.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Assistant Manager
Domino's Pizza
15653 N Kendall Dr Bay B-12, Miami Fl, 33196
07.2022 - 01.2024
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.