Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Dayanera Feliciano

Summary

Dynamic and results-oriented professional with a proven track record at Workonomics Staffing Resource, enhancing customer satisfaction and streamlining operations. Skilled in data entry and office management, with a knack for fostering positive client relations. Demonstrated ability to improve team efficiency by over 30% through effective communication and organizational skills.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Dedicated person with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

5
5
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Receptionist

Workonomics Staffing Resource
01.2022 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Loader and Unloader

Fed Ex Ground
01.2021 - 03.2022
  • Enhanced overall team performance by sharing knowledge and tips on efficient loading and unloading techniques with fellow employees.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Optimized space utilization within storage areas, creating a more organized work environment for increased productivity.

Lifter

Regional Industries
03.2018 - 11.2021
  • Maximized output without sacrificing quality through continuous process improvement initiatives aimed at streamlining workflows and eliminating inefficiencies in operations.
  • Contributed to successful order fulfillment by accurately picking items from storage locations and preparing them for shipment.
  • Facilitated timely deliveries by coordinating with transportation teams and providing accurate loading information.
  • Strengthened communication between warehouse staff and management through clear reporting of daily activities, progress updates, and any concerns or challenges encountered during shifts.

Prep Cook

Bubbas
04.2017 - 04.2018
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

Housekeeping Room Attendant

Red Roof Inn Plus
01.2017 - 03.2017
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Skills

    Data entry

    Telephone skills

    File management

    Office management

    Scheduling

    Administrative support

    Customer/Client relations

    Time management

    Customer and client relations

    Bookkeeping

    Technical support

    Clerical support

    Organization skills

    Verbal and written communication

    Greeting and seating clients

    Office administration

    Project coordination

    Mail handling

    Scheduling appointments

    Appointment scheduling

    Documentation and reporting

    Staff management

    Document management

    Typing speed

    Data inputting

Certification

Safe Serv

Timeline

Receptionist

Workonomics Staffing Resource
01.2022 - 03.2022

Loader and Unloader

Fed Ex Ground
01.2021 - 03.2022

Lifter

Regional Industries
03.2018 - 11.2021

Prep Cook

Bubbas
04.2017 - 04.2018

Housekeeping Room Attendant

Red Roof Inn Plus
01.2017 - 03.2017

Safe Serv

Microsoft Office Specialist (MOS) - Microsoft.

Data Entry Specialist Certificate – National Career Readiness Certificate Plus or ExpertRating.

Dayanera Feliciano