DAYANI DE LA NOVAL
Miami Lakes
Summary
Experienced healthcare professional with expertise in patient care, critical thinking, and communication. Prioritizes team collaboration for optimal patient outcomes. Reliable and adaptable in delivering efficient and compassionate care in dynamic environments. Proficient in medical procedures, patient assessments, and care coordination for high-quality healthcare delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
University of Miami Health System
10.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Associate Banker
Chase Bank
09.2021 - 05.2023
- Partnered with clients to assess and analyze financial objectives, leading to improved customer satisfaction.
- Guided customers through complex financial inquiries, ensuring their objectives were met.
- Demonstrated a commitment to adhering to relevant laws and regulations by complying with federal banking policies.
- Educated customers about the features and benefits of different types of banking products offered by the bank.
- Monitored customer accounts for suspicious activities or potential fraud cases.
- Collaborated with other departments within the organization to ensure efficient delivery of services.
Lead Teller Manager
Wells Fargo Bank
08.2016 - 12.2020
- Oversaw the coordination of customer service tellers, guaranteeing fast and precise service for a large number of customers each day.
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Achieved career advancement for subordinates through delivering specialized mentorship and development opportunities, leading to a significant increase in productivity.
- Guided customers effectively by tailoring recommendations to their specific needs, leading to higher closure rates.
Clinical Rotations
Jackson Memorial Hospital
09.2023 - 05.2024
- Gained hands-on experience by rotating through 6 different departments including ICU, Surgery, and Respiratory.
- Provided empathetic assistance to nursing staff during rotations, effectively building trust of a large number of patients.
- Contributed to the evaluation of patient conditions by conducting thorough medical assessments and monitoring vital signs.
- Acquired understanding of a wide range of laboratory tests necessary for patient diagnosis and treatment across various wards.
- Demonstrated proficiency in navigating and utilizing Cerner Electronic Health Records.
Clinical Rotations
University Of Miami Hospital
05.2023 - 03.2024
- Rotated through Ortho/Neuro and Cardiac Med Surg clinical departments.
- Ensured optimal patient care by meeting various physical, emotional, and psychological needs in a compassionate environment.
- Acted as a strong advocate for patients, prioritizing their well-being by fostering understanding and swift response to their healthcare requirements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Skilled in utilizing EPIC Electronic Health Records.
Clinical Rotations
Mercy Hospital
11.2023 - 12.2023
- Gain valuable experience in diverse clinical settings such as Labor and Delivery, Postpartum care, and NICU departments.
- Delivered comprehensive post-delivery care to new mothers by monitoring vital signs, managing pain relief, and assisting with breastfeeding. Educated mothers on important aspects of postpartum care and newborn care.
- Provided assistance to the NICU by monitoring vital signs, administering medications, and implementing specialized feeding and care techniques for premature and critically ill newborns.
Clinical Rotations
Nicklaus Children's Hospital
09.2023 - 12.2023
- Expanded knowledge and skills by working in various clinical departments such as GI/Renal/Endo, Med Surg, & NICU.
- Monitored vital signs and administered medication for premature and high-risk infants.
- Assisted children and their families through all stages of the recovery process with success.
- Assisted in evaluating patients, coordinating diagnostic tests, and educating on managing chronic conditions such as diabetes, kidney disease, and gastrointestinal disorders.
Education
Bachelor of Science - Nursing
University of Miami
Coral Gables, FL05.2024
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL12.2019
Skills
- Empathetic
- Compassionate
- Critical Thinker
- Detail Oriented
- Hardworking
- Complex Problem-Solving
- Team Collaboration and Leadership
- Basic nursing care
- Health Promotion
- Direct patient care
Certification
- Registered Nurse License RN 9663789
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
LANGUAGES
English: Native / Bilingual
Spanish: Native / Bilingual
Timeline
Registered Nurse
University of Miami Health System
10.2024 - Current
Clinical Rotations
Mercy Hospital
11.2023 - 12.2023
Clinical Rotations
Jackson Memorial Hospital
09.2023 - 05.2024
Clinical Rotations
Nicklaus Children's Hospital
09.2023 - 12.2023
Clinical Rotations
University Of Miami Hospital
05.2023 - 03.2024
Associate Banker
Chase Bank
09.2021 - 05.2023
Lead Teller Manager
Wells Fargo Bank
08.2016 - 12.2020
Bachelor of Science - Criminal Justice
Florida International University
Bachelor of Science - Nursing
University of Miami
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