Dayanna Ballesteros
Owasso,OK
Summary
Motivated and compassionate medical assistant student with comprehensive training in clinical procedures, patient care, and medical terminology. Skilled in taking vital signs, assisting in examinations, and supporting providers in delivering high-quality, patient-centered care. Dedicated to promoting comfort, efficiency, and professionalism in every clinical setting. I'm driven by being able to help those in need to the best of my ability.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server/Server trainer/Host/Togo
Texas Roadhouse
Owasso, Oklahoma
12.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated with kitchen staff for timely preparation.
- Assisted in training new team members on restaurant procedures.
- Resolved customer complaints quickly to ensure a positive dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests warmly and managed seating arrangements efficiently.
- Assisted in training new hosts on procedures and customer service standards.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Server
El Jalapeno Grill
Collinsville, Oklahoma
05.2023 - 11.2023
- Took accurate food and drink orders from guests at tables.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Health Science Technology
Tulsa Technology Center
Owasso, OK05-2024
CCMA/ CMA -
Tulsa Technology Center
Owasso, OK05-2025
High School Diploma -
Collinsville High School
Collinsville, OK05-2025
Associate of Applied Science - Registered Nurse
Tulsa Community College
Tulsa, OKSkills
- Bilingual: English and Spanish
- Customer service
- Team building
- Employee training
- Time management
- Health safety compliance
- Communication skills
- Patient care
- Medical terminology
- Team collaboration
- Phlebotomy
- Vital signs
- Check-in coordination
- Capable of working in a fast-paced, high-energy environment
Languages
Spanish
Professional
Certification
Clinical Certified Medical Assistant
References
References available upon request.
Timeline
Server/Server trainer/Host/Togo
Texas Roadhouse
12.2023 - Current
Server
El Jalapeno Grill
05.2023 - 11.2023
Health Science Technology
Tulsa Technology Center
CCMA/ CMA -
Tulsa Technology Center
High School Diploma -
Collinsville High School
Associate of Applied Science - Registered Nurse
Tulsa Community College