Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dayanna Mendoza

Dayanna Mendoza

Clovis,CA

Summary

Proven Beauty Sales Associate with a track record of boosting sales through expert makeup application and personalized consultations at Macy's Estee Lauder. Skilled in client relationship building and fluent in Spanish, I excel in creating loyal customer bases and enhancing brand awareness. Achievements include organizing promotional events and mastering upselling strategies to significantly increase revenue.

Overview

3
3
years of professional experience

Work History

Beauty Sales Associate

Macy's Estee Lauder
2022.02 - Current

Increased beauty product sales by providing personalized consultations and recommendations to clients.

  • Built loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained clean, organized work area which facilitated efficient client interactions and helped to maintain professional store image.
  • Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
  • Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
  • Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
  • Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Improved brand visibility through engaging visual merchandising displays that showcased seasonal trends and popular items.
  • Organized in-store promotional events to attract new customers and showcase top-selling beauty products.
  • Boosted store revenue by cross-selling complementary beauty products and services.

Beauty Sales Associate, Beauty Advisor

Sephora
2021.10 - 2022.01
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
  • Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
  • Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
  • Assisted clients in navigating the wide range of available beauty products by providing informative answers to their questions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor of Business - Marketing Research

California State University, Fresno
Fresno, CA
05.2026

Associate of Arts - Business Administration

College of The Sequoias
Visalia, CA
05.2024

Skills

  • Upselling strategies
  • Client Relationship Building
  • Guest Services
  • Customer loyalty
  • Appointment Scheduling
  • Brand Awareness
  • Makeup Application
  • Fragrance Profiling
  • Teamwork and Collaboration
  • Product Demonstration
  • Product Knowledge
  • FLUENT IN SPANISH

Languages

Spanish
Native or Bilingual

Timeline

Beauty Sales Associate

Macy's Estee Lauder
2022.02 - Current

Beauty Sales Associate, Beauty Advisor

Sephora
2021.10 - 2022.01

Bachelor of Business - Marketing Research

California State University, Fresno

Associate of Arts - Business Administration

College of The Sequoias
Dayanna Mendoza