Summary
Work History
Education
Skills
Timeline
Generic

Dayanna M. Medina

Marietta,GA

Summary

Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.

Work History

Property Manager

GSC Management Co.
Sandy Springs, GA
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Maintained sufficient number of units market-ready for lease.

Assistant Property Manager

GSC Management Co.
Sandy Springs, GA
  • Kept accurate records of all resident and tenant correspondence.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Attended staff meetings and took extensive notes to share with property manager.

Leasing Consultant

GSC Management Co.
Sandy Springs, GA
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.

Office Clerk

Hagos Park Apartments
Atlanta, GA
  • Interacted with customers by phone, email or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Education

Medical Assistant

Lincoln College of Technology
08.2010

Business Administration And Management

Universidad Tecnologica De Panama
12.2005

Skills

  • Complaints Investigation
  • Deposits Management
  • Construction Project Oversight
  • Maintenance Oversight
  • Tenant Screening
  • Security Management and Enhancement
  • Monthly Fee and Payment Collection
  • Code Compliance
  • Administrative Leadership

Timeline

Property Manager

GSC Management Co.

Assistant Property Manager

GSC Management Co.

Leasing Consultant

GSC Management Co.

Office Clerk

Hagos Park Apartments

Medical Assistant

Lincoln College of Technology

Business Administration And Management

Universidad Tecnologica De Panama

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Dayanna M. Medina