Dayanna Rios
Chula Vista,CA
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Castañeda's Mexican Food
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Worked drive thru , cashier, and food packager
Store Protection Specialist
Ross Dress for Less
11.2022 - 08.2024
- Worked closely with other departments within the store to promote teamwork and communication regarding safety concerns or suspicious activity observed during shifts.
- Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
- Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Cashier & Sales Floor
Ross Dress for Less
11.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate in Science (A.S.) - Administration of Justice
Southwestern College
900 Otay Lakes Rd, Chula Vista, CA 9191006.2024
Bachelor of Arts (B.A.) - Criminal Justice
San Diego State University
San Diego, CA06.2026
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Order Taking
- Order Packaging
- Loss Prevention
- Drive thru
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Castañeda's Mexican Food
08.2024 - Current
Store Protection Specialist
Ross Dress for Less
11.2022 - 08.2024
Cashier & Sales Floor
Ross Dress for Less
11.2022 - 08.2024
Bachelor of Arts (B.A.) - Criminal Justice
San Diego State University
Associate in Science (A.S.) - Administration of Justice
Southwestern College
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