Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Dayanna Zenquis Blondet

Summary

Self-motivated, peak-performing professional with 2 years of progressive experience in all phases of the Customer Service Industry Effective problem solver, who also enjoys the challenge of achieving goals and committed to professionalism, Highly organized and works under strict schedules with attention to details. Interface well with others at all levels including patrons, patients, professionals, children, and students. Flexible with any work schedule and hours Possessing excellent written and oral communication skills and able to write reports to managers about daily activities and irregularities. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

7
years of professional experience

Work History

Main Event

Bartender
10.2021 - 04.2023

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Newk's Eatery

Shift Leader
12.2018 - 11.2019

Job overview

  • Completed the daily cash ensuring every employee drop is correct and entered the data into Radiant, brought the deposit to the bank, and retrieved rolled change
  • Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly
  • Conducted weekly inventory then prepared and sent weekly Cost Analysis, also including payroll and man hours to ensure finances on are track
  • Directly supervised, evaluated, and supported a team of over 15 staff members; managed the professional development and certification of the staff to ensure that all regulatory and customer service standards were met and maintained
  • Skills in interpersonal communications, teamwork, customer service, flexibility and reliability
  • Responsible for opening and closing the store.

Movie Tavern

Bartender
01.2016 - 12.2018

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Education

Edward A. Reynolds West Side High School
Manhattan, New York

School Diploma

Skills

  • Critical thinking skill
  • Strong interpersonal skills
  • Honest, Reliable
  • Great communication skill
  • Fluent in both Spanish and English
  • Ability to multitask
  • Forecast Preparation
  • Guest Satisfaction
  • Responsible Alcohol Service
  • Safe Serving Knowledge
  • Aloha POS
  • Beer, Wine and Soju Cocktails

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Main Event
10.2021 - 04.2023

Shift Leader

Newk's Eatery
12.2018 - 11.2019

Bartender

Movie Tavern
01.2016 - 12.2018

Edward A. Reynolds West Side High School

School Diploma
Dayanna Zenquis Blondet