Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dayannis Corrales Martinez

Georgetown,Texas

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified Property Manager/Assistant Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Positive and diligent and professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 9 years of Property Management Associate experience paired with goal-oriented and performance-minded approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Property Manager position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Property Manager

Comuna Property Management
01.2024 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Planned special events such as lotteries, dedications and project tours.

Property Manager Assistant

Comuna Property Management
05.2022 - 01.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Leasing Agent Consultant

Comuna Property Management
11.2021 - 05.2022
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Participated in property inspections to prepare for move-ins and move-outs.

Assistant Manager

ENVOLVE PROPERTY MANAGEMENT
07.2020 - 10.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Coordinated appointments to show marketed properties.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Completed annual rent calculations using housing database software.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Followed up on delinquent tenants and coordinated collection procedures.

Assistant Property Manager

CSC MANAGEMENT LLC
02.2018 - 01.2020
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated appointments to show marketed properties.

Leasing Manager

Karya Property Management
03.2017 - 02.2018
  • Collected, completed, and processed lease applications.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Managed daily and weekly marketing and leasing plans.
  • Established key relationships with potential leasers and renters.
  • Planned special events such as lotteries, dedications and project tours.

Education

High School Diploma -

John B Connally High School
Austin, TX
05.2009

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Lease Renewals
  • Rent collection
  • Tenant relations
  • Staff Management
  • Leasing and sales
  • Property tours and inspections
  • Eviction Procedures
  • Customer Relations
  • Data Entry

Languages

Spanish
Native or Bilingual

Timeline

Property Manager

Comuna Property Management
01.2024 - Current

Property Manager Assistant

Comuna Property Management
05.2022 - 01.2024

Leasing Agent Consultant

Comuna Property Management
11.2021 - 05.2022

Assistant Manager

ENVOLVE PROPERTY MANAGEMENT
07.2020 - 10.2021

Assistant Property Manager

CSC MANAGEMENT LLC
02.2018 - 01.2020

Leasing Manager

Karya Property Management
03.2017 - 02.2018

High School Diploma -

John B Connally High School
Dayannis Corrales Martinez