Dayannis Perez

• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
• Increased tentant satisfaction by promptly addressing concerns and resolving issues.
• Maintained high occupancy rates though effective marketing strategies and excellent customer services.

• Handled sensitive situations involving distressed patients calmly while demonstrating empathy and professionalism.
• Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
• Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
• Improved office supply inventory management, reducing costs by monitoring usage patterns and ordering items as needed.

Enhaced customer satisfaction by eficienttly procesing transactions and adressing inquires.

Resolved customer complaints professionally , maintaining a positive brand image and fostering customer retention .