Dayanys Pileta
Naples
Summary
Detail-oriented and proactive Assistant General Manager with hands-on experience managing condominium operations. Strong background in property inspections, budgeting, staff supervision, vendor coordination, and owner communication. Known for maintaining organized records, resolving issues efficiently, and supporting board members in decision-making processes. Also licensed in real estate and CAM, bringing a well-rounded understanding of property operations. Actively seeking to step into a Property Manager role to expand leadership in property management.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
KW Property Management & Consulting LLC
11.2023 - Current
- Conduct daily property walkthrough to ensure safety and upkeep
- Assist with drafting and managing the annual budget
- Hold regular safety and hurricane preparedness meetings
- Supervise the on-site team and manage scheduling
- Respond promptly to emails and calls from owners and vendors
- Maintain organized records and file documentation
- Coordinate with vendors and verify insurance compliance
- Process invoices, lease/purchase applications, and architectural reviews
- Send mass communications to residents and owners
- Prepare meeting agendas and take accurate board meeting minutes
- Collect and present bids for projects to the Board of Directors
- Oversee delinquency tracking and follow-up
- Ensure compliance with all safety procedures and association guidelines
Real Estate Agent
A Plus Realty
08.2021 - Current
- Show homes to prospective buyers and coordinate property viewings
- Build and maintain strong client relationships
- Provide excellent customer service and timely communication
- Prepare Market Analysis (CMA) to assess property value
- Negotiate contracts and offers on behalf of clients
- Facilitate smooth transactions from offer to closing
- Prepare and review real estate contracts
- Conduct property photo shoots for listings
- Provide clients with lender, inspector, and service provider information
- Attend Zoom office meetings to stay updated on market trends
- Lead networking and marketing efforts to generate leads
Administrative Assistant
KW Property Management & Consulting LLC
05.2022 - 11.2023
- Provided daily administrative support to the property management team
- Handled owner portal inquiries and general office communications
- Ensured proper phone and email etiquette with 24-hour response standards
- Managed reservation scheduling and tracked meeting dates
- Processed lease applications and maintained office inventory
- Supported special projects and handled mail distribution
Education
Associate's Degree -
Florida SouthWestern State College
Fort Myers, FL12-2020
Skills
- Strong customer service skills
- Time management and organization
- Microsoft Office (Word, Excel, Outlook)
- Staff scheduling and supervision
- Daily operations and inspections
- Team player with problem-solving mindset
- Employee relations
- Clear and professional communication (phone, email, in person)
Licenses
CAM
Real Estate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant General Manager
KW Property Management & Consulting LLC
11.2023 - Current
Administrative Assistant
KW Property Management & Consulting LLC
05.2022 - 11.2023
Real Estate Agent
A Plus Realty
08.2021 - Current
Associate's Degree -
Florida SouthWestern State College
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