Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Education and Training
Timeline
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Dayce Ramirez Orozco

Anna,Texas

Summary

Dynamic leader with a proven track record at Amax Insurance, adept in client needs analysis and cash management. Excelled in enhancing customer service and sales strategies, leading to significant business growth. Skilled in problem-solving and adaptability, consistently achieving and surpassing goals.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Amax Insurance
McKinney, Texas
10.2021 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained accurate records of daily transactions including sales reports and deposits.

Sales Associate

Sam's Club
Mckinney, TX
06.2019 - 10.2021
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Performed cashier duties such as accepting payments, issuing receipts and giving change back.

Shift Leader

Carl's Jr. Restaurants LLC
Anna, TX
05.2018 - 06.2019
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.

Education

High School Diploma -

Anna High School
Anna, TX
06-2018

Business Administration

Collin Community College
McKinney, TX

Skills

  • Problem-solving
  • Sales strategies
  • Customer service
  • Client needs analysis
  • Adaptability and flexibility
  • Cash management
  • Product knowledge
  • Complaint resolution
  • Multitasking and organization

Accomplishments

  • Director's Club 2022- Top sales agent

Languages

Spanish
Native/ Bilingual

Education and Training

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Timeline

Assistant Manager

Amax Insurance
10.2021 - Current

Sales Associate

Sam's Club
06.2019 - 10.2021

Shift Leader

Carl's Jr. Restaurants LLC
05.2018 - 06.2019

High School Diploma -

Anna High School

Business Administration

Collin Community College
Dayce Ramirez Orozco