Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

DAYELI RAMOS

Jensen Beach

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Intake Scheduling Coordinator

Visiting Nurse Association Of Florida
12.2021 - Current

• Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.

• Streamlined communication between departments for improved schedule adherence and reduced conflicts.

• Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.

• Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.

• Developed strong working relationships with management and executive team through effective scheduling and communication skills.

• Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.

• Generated reports and tracked data to monitor operational priorities and scheduling.

• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Photographer

R.Photography
10.2015 - Current
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.

Certified Clinical Medical Assistant

Stuart Cardiology Group
03.2021 - 12.2021
  • Enhanced patient care by efficiently performing clinical tasks such as taking vital signs & preforming EKGs.
  • Contributed to accurate diagnoses by efficiently collecting the most accurate patient information.
  • Improved patient flow within the clinic by effectively managing scheduled appointments and timely rooming of patients.
  • Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.

Patient Representative/Medical Records/Appointment Scheduler

ENT And Allergy Associates Of Florida
03.2020 - 03.2021
  • Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Collaborated with medical staff to ensure timely and accurate communication of patient needs.
  • Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
  • Provided exceptional customer service to patients, creating a welcoming and supportive environment.
  • Managed patient intake process, ensuring accurate documentation and efficient service delivery.
  • Assisted patients with insurance claims, facilitating smooth transactions and proper coverage.
  • Increased accessibility to healthcare services by assisting patients in navigating complex systems.
  • Advocated for patients' rights, ensuring their needs were met within the scope of the healthcare system.

Education

Associate of Arts -

Indian River State College
Ft. Pierce, FL
12.2017

Skills

  • Data Entry
  • Strong Work Ethic
  • Effective Multitasking
  • Adobe Editing Programs
  • Patient Scheduling
  • Telephone Etiquette
  • Customer Service and Support
  • Insurance Verification
  • Documentation Skills
  • Phlebotomy
  • Organizational Skills
  • Patient Care

Certification

  • Certified Clinical Medical Assistant
  • BLS – CPR Certification for Health Care Providers

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Intake Scheduling Coordinator

Visiting Nurse Association Of Florida
12.2021 - Current

Certified Clinical Medical Assistant

Stuart Cardiology Group
03.2021 - 12.2021

Patient Representative/Medical Records/Appointment Scheduler

ENT And Allergy Associates Of Florida
03.2020 - 03.2021

Photographer

R.Photography
10.2015 - Current

Associate of Arts -

Indian River State College
  • Certified Clinical Medical Assistant
  • BLS – CPR Certification for Health Care Providers
DAYELI RAMOS