Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dayelli Marez

Hargill

Summary

Proven track record of problem-solving and customer service excellence, notably at Lonestar Solar STX. Demonstrates a friendly, positive attitude and adaptability, excelling in high-stress situations and fostering customer loyalty. Skilled in financial transactions and managing sensitive information, ensuring professionalism and teamwork in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Terminator

Moss LLC
12.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Crimping Ground & Pulling Cable


Customer Service Representative

Lonestar Solar STX
03.2022 - 03.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Sales Associate

Cricket Wireless
05.2020 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Secretary

BRD Transport
10.2018 - 04.2019
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Organized travel arrangements

Education

High School Diploma -

Edinburg High School
Edinburg, TX

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Languages

English

Timeline

Terminator

Moss LLC
12.2023 - 03.2024

Customer Service Representative

Lonestar Solar STX
03.2022 - 03.2023

Sales Associate

Cricket Wireless
05.2020 - 08.2020

Secretary

BRD Transport
10.2018 - 04.2019

High School Diploma -

Edinburg High School

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Dayelli Marez