Dayerlin Aleman
Lawrenceville
Summary
Detail-oriented Sales Advisor with expertise in sales transactions and customer education. Proven track record in resolving inquiries and enhancing customer experience through effective communication.
Overview
2
2
years of professional experience
Work History
Sales Advisor
Cricket Wireless
Gainesville
05.2025 - Current
- Assisted customers with selecting mobile plans and devices.
- Demonstrated product features and benefits, improving customer understanding and satisfaction.
- Processed sales transactions accurately and efficiently.
- Resolved customer inquiries and issues promptly and professionally.
- Collaborated with team members to achieve sales goals consistently.
- Educated customers on promotional offers and services, increasing awareness and potential sales.
- Resolved customer complaints promptly, enhancing customer retention and loyalty.
Packing Handler
Amcon
Illiopolis
11.2024 - 04.2025
- Operated packaging machinery to prepare products for shipment.
- Inspected incoming materials for quality and accuracy.
- Sorted and labeled packages for efficient distribution.
- Collaborated with team members to achieve daily packing goals, ensuring timely shipment.
- Followed safety protocols to ensure a secure working environment.
- Assisted in training new employees on packing procedures.
- Labeled packages with required information such as destination and contents.
- Organized items in boxes according to size, weight, and type.
- Inspected products for defects, maintaining quality standards before packaging.
- Verified order accuracy before shipment release, reducing errors in distribution.
- Stacked filled boxes on pallets for shipping purposes.
Education
Associate of Science - Nursing Science
UNIR
Venezuela 08-2017
Associate of Science - Paramedicine
ECO SALUD
Venezuela 12-2014
Skills
- Sales transactions
- Sales experience
- Closing sales
- Sales forecasting
- Product demonstration
- Customer relationship management
- Customer service experience
- Customer education
- Inventory management
- Attention to detail
- Effective communication
- Sales background
Languages
Spanish
Full Professional
English
Limited
Timeline
Sales Advisor
Cricket Wireless
05.2025 - Current
Packing Handler
Amcon
11.2024 - 04.2025
Associate of Science - Nursing Science
UNIR
Associate of Science - Paramedicine
ECO SALUD