Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed electric muscle stimulation, massage and mechanical traction.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Westland dental clinic
Front desk assistant
Hialeah , Florida
05.2022 - 01.2024
Efficiently managed multi-line phone system directing calls appropriately.
Participated actively in team meetings-sharing best practices and suggestions for improvement.
Proactively identified opportunities to cross-train-allowing flexibility in coverage for team members during absences.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Surgery Scheduler / Medical Assistant at Plastic Surgery Institute of DaytonSurgery Scheduler / Medical Assistant at Plastic Surgery Institute of Dayton