Summary
Overview
Work History
Skills
Certification
Timeline
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Dayja Dones

Cicero,IL

Summary

Proven track record in enhancing vehicle aesthetics and client satisfaction at MAD DAD Window Tinting, leveraging expertise in film application and exceptional client communication. Skilled in managing multiple projects with precision, significantly boosting repeat business through superior service and attention to detail. Demonstrates reliability and proficiency in workshop organization and customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Automotive Window Tinter

MAD DAD Window Tinting
Cicero, IL
02.2022 - Current
  • Enhanced vehicle appearance for clients by skillfully applying high-quality window tinting films.
  • Assisted in growing the company''s clientele base through positive word-of-mouth referrals from satisfied customers.
  • Met challenging timelines consistently by efficiently managing multiple projects simultaneously without compromising quality standards.
  • Boosted repeat business rates by cultivating strong relationships with clients through excellent communication skills and friendly service.

Receptionist

Exclusive Public Relations
Chicago, IL
01.2024 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Customer Service Cashier

City Life Customs
Chicago, IL
06.2020 - 03.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

    • Skills

    • Glass cleaning
    • Workshop Organization
    • Safety Procedures
    • Client Communication
    • Hand-Eye Coordination
    • Customer Consultation
    • Adhesive removal
    • Window Preparation
    • UV protection knowledge
    • Film Application
    • Preparing surfaces
    • Trash Disposal
    • Project Estimation
    • Social Media Promotion
    • Customer Service
    • Problem-Solving
    • Time Management
    • Attention to Detail
    • Reliability
    • Installation and repairs

    Certification

    • High School Child Development Award

    Timeline

    Receptionist

    Exclusive Public Relations
    01.2024 - 08.2024

    Automotive Window Tinter

    MAD DAD Window Tinting
    02.2022 - Current

    Customer Service Cashier

    City Life Customs
    06.2020 - 03.2021
    • High School Child Development Award

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    Dayja Dones