Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayja Gunther

Winchester,CA

Summary

Driven Sales Representative with a proven track record at Hennes & Mauritz, enhancing client satisfaction and boosting sales through expert customer relationship building and in-depth product knowledge. Excelled in upselling and cross-selling, maintaining outstanding service ratings by leveraging interpersonal communication skills and sales expertise. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

3
3
years of professional experience

Work History

Sales Representative

Hennes & Mauritz
05.2021 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

Bachelor of Arts - Costume Design

Academy of Art University
San Francisco, CA
06.2026

High School Diploma -

Temecula Valley High School
Temecula, CA
06.2021

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Product Promotions
  • Performance Improvement

Timeline

Sales Representative

Hennes & Mauritz
05.2021 - Current

Bachelor of Arts - Costume Design

Academy of Art University

High School Diploma -

Temecula Valley High School
Dayja Gunther