
Driven Sales Representative with a proven track record at Hennes & Mauritz, enhancing client satisfaction and boosting sales through expert customer relationship building and in-depth product knowledge. Excelled in upselling and cross-selling, maintaining outstanding service ratings by leveraging interpersonal communication skills and sales expertise. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.