Summary
Overview
Work History
Education
Skills
Timeline
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Dayla Keith

Winnsboro

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude, experienced at Brookshire's Grocery Company. Proven track record in enhancing customer satisfaction through exceptional service and efficient cash handling. Skilled in teamwork and safety awareness, consistently maintaining a clean and inviting shopping environment.

Offering reliable and positive attitude with strong willingness to learn and grow in customer-focused environment. Delivers quick understanding of customer service best practices and basic inventory tasks. Ready to use and develop communication and organizational skills in Courtesy Clerk role.

Energetic and friendly individual with keen ability to assist customers and maintain clean, organized environment. Knowledge of customer service principles and basic inventory management. Dedicated to providing exceptional shopping experience and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Courtesy Clerk

Brookshire's Grocery Company
01.2023 - Current
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.

Cashier

Brookshire's Grocery Company
01.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.

Education

High School Diploma -

Abeka Academy
Pensacola, FL
04-2025

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Teamwork and collaboration
  • Customer assistance
  • Bagging techniques
  • Patience and tolerance
  • Bagging procedures
  • Flexible schedule
  • Safety awareness
  • Effective communication
  • Cleaning procedures
  • Floor cleaning
  • Guest greeting
  • Store cleaning
  • Stocking shelves
  • Shelf stocking
  • Money handling
  • Cart collection
  • Product location
  • Price checking
  • Loading and unloading carts
  • Problem resolution
  • Product restocking
  • Sales expertise
  • Complaint resolution
  • Merchandise stocking
  • Store maintenance
  • Stock replenishment
  • Complaint handling
  • Upselling strategies
  • Loss prevention

Timeline

Courtesy Clerk

Brookshire's Grocery Company
01.2023 - Current

Cashier

Brookshire's Grocery Company
01.2023 - Current

High School Diploma -

Abeka Academy

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Dayla Keith