Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dayla Lane

Spanish Fort,AL

Summary

Dynamic Food/Consumable Coach at Walmart, recognized for enhancing team performance through strategic thinking and effective leadership. Achieved Divisional, Regional, and Market level recognition and certificates for my achievements and performance by fostering a positive team environment and implementing tailored training plans during my recent years service as a Digital Coach. Skilled in communication, analyzation, and problem-solving. I developed strong relationships with associates and families over my 14 years with the company, driving engagement and support for the growth of our Walmart business.

Overview

14
14
years of professional experience

Work History

Food/Consumable Coach

Walmart
07.2011 - Current
  • Promoted sportsmanship values among associates and peers, fostering a positive competitive atmosphere within the team environment.
  • Boosted associates and peers confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with third parties and vendors to encourage support and involvement in retail and Digital growth.
  • Assisted in developing marketing materials to promote coaching services.
  • Developed and delivered presentations to educate other neighboring stores in our Market on topics related to coaching their Digital Teams on how to win metrics.
  • Researched latest company Better Ways, trends and developments to keep abreast of best practices.
  • Created and implemented innovative strategies to engage associates in coaching journey.
  • Developed and maintained network of professional resources to refer associates and peers to.
  • Coordinated special events such as seasonal events, Black Friday and daily operation planning to support company goals and standards.
  • Analyzed store’s feedback to adjust following year’s events.
  • Assisted associates with developing strategies to manage stress and increase productivity.
  • Encouraged associates to find creative solutions to problems and maintain motivation.
  • Provided guidance to associates in overcoming challenges and identifying opportunities while maintaining a positive attitude.
  • Utilized various training models and techniques to maximize associates’ success.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.
  • Assisted associates in setting and achieving personal and professional goals. Promoted several in my 14 years of service.
  • Facilitated daily group huddles and provided individual conversation for additional support.
  • Offered constructive feedback to associates to help reach goals.
  • Organized and led our yearly community fundraising events, promoting Child’s Miracle Network, reaching a self goal of $10,000.
  • Developed relationships with associates to provide ongoing support and encouragement.
  • Developed and delivered effective and engaging teaching/training sessions to improve performance.
  • Enhanced public relations, by engaging with media to increase Walmart’s sales and associate recognition.
  • Fostered leadership among associates, by creating mentorship programs that paired experienced leaders and associates with new hires.
  • Conduct listening sessions and open doors, contributing to associates’ overall mental health, well-being and performance.
  • Developed code of conduct for team, promoting discipline and respect both in and outside of the workplace.
  • Practice and implement safety measures reducing associate/customer injuries throughout the workplace.
  • Improved team's wins and losses in metrics, by focusing on developing advanced tactical strategies.
  • Managed schedules and time off requests ensuring proper coverage for customers service daily.
  • Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
  • Collaborated with other community organizations to provide grants offered by Walmart to help support their businesses.
  • Led team to win Regional and Divisional visits, by instilling strong work ethic and resilience in associates.
  • Enhanced associates' strategic understanding, by conducting detailed training and follow up’s daily.
  • Implemented personalized training plans for associates, resulting in improved knowledge and performance.
  • Decreased our store’s turnover percentage from a 98.4% to a 76.66% by listening and retaining associates.
  • Conducted regular performance evaluations, providing Team Leads with constructive feedback and setting clear goals for improvement.
  • Fostered positive and inclusive work environment, leading to increased team cohesion and morale.
  • Developed associates’ skills in various sports, enhancing team performance and individual competence.
  • Facilitated open communication between associates and peers, ensuring that all concerns were addressed promptly and effectively.
  • Increased associate skills development through individualized training plans based on each associate’s strengths and weaknesses.

Education

T. R. Miller High School
Brewton, AL
05.2009

Skills

    Specialize in:

    Leadership

    Communication

    Metrics

    Processes

    Merchandising

    Team Building

    Operations

    Skill building

    Listening

    Motivation

    Problem Solving

    Strategic Thinking

    Organization

    Planning

    Associate Development/Career Building

    Associate and Customer Engagement

    Associate Promotions

    Analyzation

    Observation

    Financials

    Presentations

    Sharing Ideas/Concerns

Accomplishments

    Received the best Wait (3 minutes) and Dwell Time (6 minutes) in the Market for our Digital Team last year.

    As a Newly Food/Consumable Coach, I’ve increased all Food departments from a 91% FTPR to over a 93% daily.

    I’ve executed and Maintain a wonderfully merchandised Rollback presentation in my store since February of this 2025. (I transitioned to the Food/Consumable Coach at this time.)

Timeline

Food/Consumable Coach

Walmart
07.2011 - Current

T. R. Miller High School