Daylan Hall
Fredericksburg,VA
Summary
Adept at leading teams and managing projects to successful completion, I enhanced union visibility and worker rights at UPS through assertive advocacy and grievance handling. Skilled in multitasking and analytical thinking, I consistently exceeded performance expectations, improving efficiency and safety across many roles. My proactive approach and attention to detail drove significant achievements in both labor relations and operational efficiency. Dedicated Package Handler offering more than 5 years of experience working for the company, including resolving conflicts, mediating talks, complex problem-solving, and customer care for packages.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Union Steward
UPS
12.2021 - Current
- Enhanced the visibility of the union''s mission, values, and accomplishments by regularly updating communication materials such as newsletters, websites, or social media channels.
- Protected worker''s rights by advocating for appropriate health and safety measures within the workplace.
- Educated new employees on their rights, benefits, and responsibilities as union members during orientation sessions.
- Maintained accurate records related to member concerns, grievances filed, resolutions achieved, and other pertinent data for future reference or analysis purposes.
- Assisted in the resolution of conflicts involving both union members and non-union employees, maintaining harmony in the workforce.
- Ensured fair treatment of all workers through diligent investigation of labor practices and potential violations.
- Promoted collaboration between union members and management, fostering a positive workplace culture.
Package Handler
UPS
04.2018 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Collaborated with drivers to streamline package loading, maximizing space utilization in delivery vehicles.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Project Manager
Atlanta Office Liquidators Inc.
02.2017 - 08.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
Machine Operator
Shaw Inc
09.2016 - 02.2017
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Quickly shut down equipment in emergency situations following protocols.
Operations Team Member
Belk
11.2015 - 09.2016
- Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
- Managed inventory levels for optimal performance, reducing waste and improving stock turnover.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Followed shipping and receiving procedures for goods and materials.
- Stocked product in correct location within many parameters.
Education
Associate of Applied Science - Network And System Administration
ITT Technical Institute
Acworth, GASkills
- Leadership Qualities
- Grievance handling
- Assertiveness
- Problem-Solving
- Time Management
- Multitasking Abilities
- Task Prioritization
- Analytical Thinking
- Training development
- Complaint Handling
- Attention to Detail
Certification
- Certified Air Sort Employee.
- Cross Trained in Multiple Roles.
Timeline
Union Steward
UPS
12.2021 - Current
Package Handler
UPS
04.2018 - Current
Project Manager
Atlanta Office Liquidators Inc.
02.2017 - 08.2018
Machine Operator
Shaw Inc
09.2016 - 02.2017
Operations Team Member
Belk
11.2015 - 09.2016
Associate of Applied Science - Network And System Administration
ITT Technical Institute