Service Titan
Daylan Rochester
San Antonio,TX
Summary
Highly skilled in plumbing repair, plumbing installation and water treatment systems for 19+years. Able to diagnose and troubleshoot issues quickly and efficiently. Strong communication/customer service skills. Committed to the highest quality of craftsmanship.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled journeyman plumber with substantial experience in residential and commercial plumbing. Possess strong technical skills, including troubleshooting, installations, repairs, and maintenance of plumbing systems. Known for outstanding customer service and ability to complete complex projects on time. Have made significant contributions in previous roles by improving efficiency and reducing downtime through proactive maintenance strategies.
Overview
19
19
years of professional experience
Work History
Journeyman Plumber
Goettl Air Conditioning-Plumbing
San Antonio, TX
05.2024 - 10.2024
- Assembled complex components that require soldering techniques or threading pipes together using special tools.
- Installed and maintained plumbing systems to meet customer requirements.
- Performed maintenance on water heaters and other equipment such as toilets, sinks, showers, garbage disposals, sump pumps, and septic tanks.
- 19yrs plumbing service and sells skills
- Provided customers with advice about proper care of their plumbing system.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
Journeyman Plumber
A&A Plumbing
Schertz, TX
02.2024 - 05.2024
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
Journeyman Plumber
Tietez Plumbing
09.2023 - 02.2024
- Perform plumbing service
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
- Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Journeyman Plumber
Will Fix It
11.2016 - 09.2023
- Perform plumbing service/diagnostics
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
- Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
- Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
Education
Diploma -
Skills
- Gas Line testing and Installation
- Drainage systems
- slab Leak detection
- Plumbing codes
- Plumbing inspection
- Plumbing estimating
- Pipe soldering
- Plumbing repairs
- Water heater installation
- Plumbing materials knowledge
- Pipefitting procedures
- Plumbing safety
- Fixture installation
- Pressure testing
- Tankless water heater installation, diagnostics, and repair
- Water softener installation and repair
- Residential and Commercial Plumbing
- 19yrs of sales experience
- Goal-Oriented
- Customer Service
- Sales closing
- Service Upselling
References
References available upon request.
Software
Languages
English
Native language
Timeline
Journeyman Plumber - Goettl Air Conditioning-Plumbing
05.2024 - 10.2024
Journeyman Plumber - A&A Plumbing
02.2024 - 05.2024
Journeyman Plumber - Tietez Plumbing
09.2023 - 02.2024
Journeyman Plumber - Will Fix It
11.2016 - 09.2023
Thomas A Edison High School - Diploma,
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