Daylan Tolentino
The Bronx,NY
Summary
Organized professional with superior work ethic and team player attitude. Known for performing tasks and job duties quickly and with minimal supervision. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Associate
UPS
The Bronx, NY
02.2024 - 06.2024
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Maintained accurate inventory records through manual and computerized systems.
- Used pallet jacks to move items to and from warehouse locations.
Personal Shopper and Delivery Driver
Instacart
New Rochelle, NY
06.2023 - 02.2024
- Accurately selected and packed groceries according to customer orders, ensuring high-quality standards and attention to detail.
- Provided exceptional service by communicating with customers, addressing inquiries, and resolving issues to ensure complete satisfaction.
- Delivered groceries and other items to customers' homes in a timely and efficient manner, maintaining a high standard of punctuality and professionalism.
- Utilized GPS and route-planning tools for optimizing delivery routes, enhancing efficiency by reducing delivery times.
- Adhered to safety protocols and company policies during deliveries and while handling products.
Shelter Worker
Favorite Health Staffing
New York, NY
03.2023 - 12.2023
- Conducted intake of new arrivals, collecting information about the individual in order to provide appropriate services while they are on site using Salesforce.
- Provided reconnection services to facilitate swift resettlement of individuals in or outside New York City and the Department of Homeless Services shelter program system, when needed.
- Support language access for all guest by assigning staff with appropriate language competency for our guests (primarily Spanish)
- Coordinate with other on site service providers including health care teams, facilities, management teams, and more.
Magazine Merchandiser
One Source Distributing
Yonkers, NY
10.2022 - 03.2023
- Coordinated with vendors to ensure timely delivery of merchandise.
- Ensured that all magazine racks were properly stocked and displayed.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Created engaging displays that captured customer interest and boosted sales.
- Track inventory levels.
- Report any issues or shortages to management and clean up unwanted items from flagrant violations.
Sales Associate
Foot Locker
The Bronx, NY
05.2021 - 08.2022
- Assisted customers with product selection, sizing and styling.
- Collaborated with team members to meet and surpass sales goals, contributing to a 12% increase in monthly sales.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Trained new team members in cash register operation, stock procedures, and customer services.
Voluntary Tutor
Cardinal Hayes High School
The Bronx, NY
09.2020 - 06.2021
- Coached students on problem-solving techniques to help them become more independent learners.
- Monitored student performance data to identify trends or areas needing improvement.
- Utilized technology resources when appropriate as part of instruction.
- Assisted with developing goals for each student based on their academic levels.
- Provided homework help and test preparation strategies to improve study habits and test-taking skills.
- Helped create an atmosphere conducive to learning through engaging activities.
Education
Cardinal Hayes High School
The Bronx, NY06-2021
Associate of Applied Science - Criminal Justice
Bronx Community College of The City University of New York
The Bronx, NYSkills
- Shipping and receiving
- Bilingual Language skills
- Inventory counting
- Payment Processing
- Teamwork and Collaboration
- Excellent communication skills
- Multi-tasking strength
- Time Management
- Display Setup
- Goods Transport
- Valid Driver's License
- Adaptability
- Responsible
Affiliations
- Played baseball from the age of 5 until the age of 18
- Played varsity baseball as a freshman
- Team Captain my senior year
Certification
- drivers license
Languages
English
Professional
Spanish
Professional
Accomplishments
- student government vice president in high school
References
References available upon request.
Timeline
Warehouse Associate
UPS
02.2024 - 06.2024
Personal Shopper and Delivery Driver
Instacart
06.2023 - 02.2024
Shelter Worker
Favorite Health Staffing
03.2023 - 12.2023
Magazine Merchandiser
One Source Distributing
10.2022 - 03.2023
Sales Associate
Foot Locker
05.2021 - 08.2022
Voluntary Tutor
Cardinal Hayes High School
09.2020 - 06.2021
Cardinal Hayes High School
Associate of Applied Science - Criminal Justice
Bronx Community College of The City University of New York