Summary
Overview
Work History
Education
Skills
Timeline
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Daylen O'Reilley

Crescent City,CA

Summary

Versatile and dynamic professional with a proven track record in turf management and exceptional client relations, honed at Kings Valley Golf Course. Excelled in training staff and optimizing operational efficiencies, significantly enhancing customer satisfaction. Skilled in multitasking and adaptability, adept at leading teams to achieve ambitious goals while maintaining high safety and service standards.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

7
7
years of professional experience

Work History

Assistant Greenskeeper/ Bartender

Kings Valley Golf Course
04.2024 - Current
  • Optimized efficiency by staying up-to-date on industry best practices through continuous professional development opportunities.
  • Mowed greens, tees, fairways and rough.
  • Contributed to safe work environments by adhering to safety protocols and providing training to fellow team members as needed.
  • Collaborated with head greenskeeper to develop effective maintenance schedules and plans.
  • Prepared the course for various weather conditions by adjusting maintenance plans accordingly.
  • Delivered exceptional customer service to golfers by addressing concerns promptly and professionally.
  • Assisted in maintaining excellent course conditions for member satisfaction and tournaments.
  • Supported head greenskeeper in achieving long-term goals for course improvements and renovations.

Bartender

Seaquake Brewing
09.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Recreational Aide

Del Norte County
06.2017 - Current
  • Collaborated with other staff members to develop engaging, age-appropriate programming for various groups.
  • Improved overall safety standards within the facility by promptly identifying potential hazards and implementing appropriate solutions.
  • Promoted a safe environment for all participants by maintaining clean facilities and ensuring proper use of equipment.
  • Implemented creative strategies for fundraising, allowing the organization to expand program offerings.
  • Assisted in training and mentoring new staff members, sharing valuable experiences and promoting a cohesive team environment.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.

Customer Service Representative

Hiouchi Hamlet
06.2019 - 09.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Del Norte High School
Crescent City, CA
06-2021

Skills

  • Scheduling tasks
  • Training staff
  • Turf management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team Leadership
  • Maintaining equipment
  • Equipment Operation
  • Client Relations
  • Adaptability
  • Time management abilities

Timeline

Assistant Greenskeeper/ Bartender

Kings Valley Golf Course
04.2024 - Current

Bartender

Seaquake Brewing
09.2021 - Current

Customer Service Representative

Hiouchi Hamlet
06.2019 - 09.2021

Recreational Aide

Del Norte County
06.2017 - Current

High School Diploma -

Del Norte High School

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Daylen O'Reilley