Daylene Villa
Los Angeles,CA
Summary
Dynamic professional with a robust background at West Star Physical Therapy, enhancing clinic efficiency and patient care through excellent administrative skills and therapeutic exercises. Spearheaded initiatives that increased patient volume by strengthening relationships and optimizing processes. Proficient in neurological rehabilitation and adept at building meaningful connections, I bring a track record of impactful achievements and a lifeguard certification.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Front Desk Receptionist
West Star Physical Therapy
11.2023 - Current
- Established clear communication channels between therapists, support staff, patients, and families to facilitate seamless coordination of care efforts.
- Strengthened relationships with referral sources, resulting in increased patient volume and clinic growth by 20%.
- Improved clinic efficiency by streamlining scheduling processes and optimizing patient flow.
Physical Therapy Aide
West Star Physical Therapy
04.2021 - Current
- Assisted in the development of patient-centered goal-setting processes, encouraging individuals to take an active role in their rehabilitation journey.
- Fostered a supportive atmosphere within the clinic through active participation in team-building activities and events aimed at professional growth.
- Improved patient muscle strength by 50% through progressive resisted exercise and re-education of balance reactions, walking and daily living skills.
Pool Lifeguard & Instructor
County of Los Angeles
06.2018 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Demonstrated strong leadership skills by mentoring new lifeguards during their onboarding process.
- Conducted swim lessons for various age groups, helping participants develop confidence and skills in the water.
- Lead aqua aerobics classes for various age groups, helping participants effectively move their bodies.
- Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
Teacher's Assistant
LAUSD
11.2019 - 06.2021
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
- Reviewed lesson material with students individually or in small groups.
Education
Bachelor of Science - Kinesiology - Exercise Science
California State University - Long Beach
Long Beach, CA05.2023
Skills
- Oral and writing communication
- Time Management
- Administrative Skills
- Neurological Rehabilitation
- Therapeutic exercises
- Orthopedic Rehabilitation
- Lifeguard certification
- CPR and AED Training
- Injury Prevention
- Body Mechanics
- Relationship Building
- Computer Skills
Certification
- CGFI - Certified Group Fitness Instructor
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Lead Front Desk Receptionist
West Star Physical Therapy
11.2023 - Current
Physical Therapy Aide
West Star Physical Therapy
04.2021 - Current
Teacher's Assistant
LAUSD
11.2019 - 06.2021
Pool Lifeguard & Instructor
County of Los Angeles
06.2018 - 09.2023
Bachelor of Science - Kinesiology - Exercise Science
California State University - Long Beach
- CGFI - Certified Group Fitness Instructor
- First Aid/CPR Certified
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