Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daylight Katengwe

Harare

Summary

Experienced senior Network Engineer in an Internet Service Provider environment with over 8 years of expertise in provisioning, designing, implementing, and maintaining complex network infrastructures for over 5000 customers in different global regions. Adept at developing secure, scalable, and high-performance wired and wireless networks to support critical business applications. Strong troubleshooting and problem-solving abilities, complemented by effective communication skills for engaging with non-technical stakeholders.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Network Engineer

Dandemutande
05.2019 - Current
  • Managed LTE infrastructure deployment across 30 sites, enhancing network performance and acquiring 2,500 customers in two years.
  • Designed secure, scalable networks for international clients by integrating wireless and DWDM solutions, raising uptime from 92% to 99%.
  • Troubleshot network devices for 600 customers, cutting average ticket resolution time to two hours while ensuring 99.9% uptime.
  • Developed Ansible automation scripts that streamlined service provisioning and reduced configuration errors, eliminating 80% of outages.
  • Conducted monthly assessments identifying an average of 15 vulnerabilities, implementing measures that halved successful breach attempts within one year.
  • Implemented comprehensive network monitoring with SolarWinds and Nagios, decreasing MTTR from three hours to 45 minutes.
  • Collaborated with cross-functional teams to deliver tailored network solutions that align with business objectives.
  • Delivered quarterly training sessions for junior engineers, fostering team cohesion and skill development.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions for multi-vendor clients.

NOC Engineer

Dandemutande
07.2018 - 04.2019
  • Designed and implemented data center networks for large financial institutions, incorporating core and edge switches, firewalls, load balancers, and WAN optimization appliances.
  • Conducted network assessments and developed remediation plans for security vulnerabilities and compliance issues.
  • Migrated services from local data centers to Azure and AWS environments.
  • Configured and troubleshot OSPF, BGP, MPLS, VLAN, VRF, and VPN protocols to enhance network performance.
  • Resolved complex routing issues and system failures in core network serving 5,000 customers.
  • Provided technical support for network incidents while collaborating with IT teams to resolve issues.
  • Achieved 99.9% uptime for base station networks through redundancy and failover strategies utilizing m-BGP.
  • Updated internal customers on ticket statuses and resolution progress.
  • Troubleshot routers, layer 2 and 3 switches, and network firewalls.
  • Leveraged monitoring tools such as SolarWinds or Nagios to maintain real-time network visibility, enabling swift response times to potential issues.

Intern Engineer

Dandemutande
04.2016 - 06.2018
  • Created and maintained detailed network documentation, including diagrams and configuration files for wireless PtP client connections.
  • Developed training procedures for recruits in networking equipment installations.
  • Participated in strategic planning sessions by completing market research for new products.
  • Ensured a safe working environment by adhering to established safety protocols.
  • Reviewed and updated technical documentation to ensure accuracy and compliance.
  • Assisted senior engineers with WiFi hotspot design and implementation of 90 sites.

Education

Master of Science - Telecommunication Engineering

University of Sydney
Sydney, Australia
05.2015

Bachelor of Science - Electrical Engineering

University of Cape Town
Cape Town, South Africa
12.2012

Skills

  • Network protocols: TCP/IP, IPv4/IPv6, OSPF, BGP, EIGRP, MPLS, VLAN, VRF, VPN, QoS, DNS, DHCP, SNMP, NTP, SSH, SSL/TLS
  • Network equipment: Cisco routers and switches (including Nexus), Fortinet firewalls, F5 load balancers, Palo Alto firewalls, Ubiquiti wireless controllers, Riverbed WAN optimization appliances, Cisco ASA, Cisco Meraki, Mikrotik, Infoblox DNS/DHCP/IPAM appliances
  • Network tools: RF analyzer, Wireshark, SolarWinds, NetBrain, Ansible, MRTG, Chef, Splunk, Nagios, Cacti, Grafana, Prometheus, ELK stack
  • Operating systems: Cisco IOS, Sophos OS, FortiOS, PAN-OS, Windows Server, Linux (CentOS, Ubuntu)

Certification

  • CCNP - Enterprise Advanced Infrastructure Implementation


  • AWS Advanced Networking


  • Microsoft Certified: Azure Network Engineer Associate


  • Certified Telrad System Specialist

Languages

English
Bilingual or Proficient (C2)

Timeline

Network Engineer

Dandemutande
05.2019 - Current

NOC Engineer

Dandemutande
07.2018 - 04.2019

Intern Engineer

Dandemutande
04.2016 - 06.2018

Master of Science - Telecommunication Engineering

University of Sydney

Bachelor of Science - Electrical Engineering

University of Cape Town

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Daylight Katengwe