Daylin Diaz
Culver City,CA
Summary
Flexible Sales Associate with experience in customer service and teamwork at Ross Dress for Less and Gap Inc, Old Navy. Excelled in building customer relationships, enhancing team collaboration. Skilled in multitasking and problem-solving, significantly improving customer satisfaction and operational workflow. Available for various positions when needed.
Overview
1
1
year of professional experience
Work History
Sales Associate
Ross Dress for Less
04.2024 - Current
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Improved inventory accuracy by diligently returning unwanted items to their respective locations on the sales floor.
- Reduced wait times for customers with efficient management of fitting room queues.
- Supported team members in various departments as needed, fostering a collaborative work environment.
Sales Associate
Gap Inc, Old Navy
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Sociology
Loyola Marymount University
Los Angeles, CASkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Ross Dress for Less
04.2024 - Current
Sales Associate
Gap Inc, Old Navy
10.2023 - 01.2024
Sociology
Loyola Marymount University
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