Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Daylin Oakes

Morrison,TN
Daylin Oakes

Summary

Dynamic and results-oriented professional with a proven track record at Kroger, adept in customer service and inventory tracking. Excelled in team management and problem-solving, enhancing customer loyalty and reducing shrinkage. Skilled in cash handling and fostering positive customer interactions, demonstrating reliability and adaptability in high-pressure environments.

Overview

1
year of professional experience

Work History

Kroger

Store Clerk
10.2024 - Current

Job overview

  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
  • Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.

Walmart

Cashier Team Lead
09.2024 - 10.2025

Job overview

  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.

Skills

  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Reliability and punctuality
  • Stock replenishment
  • Cash register operation
  • Store maintenance
  • Team management
  • Picking and processing
  • Merchandise restocking
  • Cash handling accuracy
  • Guest relations
  • Pallet jack operation
  • Inventory tracking
  • Basic math proficiency
  • Register management
  • Theft prevention
  • Shipping and packaging
  • Merchandise display
  • Fraud detection
  • Hospitality and accommodation
  • Honest and dependable
  • Customer assistance
  • Problem-solving
  • Adaptable and flexible
  • Team collaboration
  • Product knowledge
  • Cash handling
  • Reliable and responsible

Timeline

Store Clerk

Kroger
10.2024 - Current

Cashier Team Lead

Walmart
09.2024 - 10.2025

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Daylin Oakes