Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Storage Manager
Center Self Storage
07.2016 - 05.2022
Organized records of storage units, schedules for the company owner, invoices and customer list.
Managed approximately 15-20 incoming calls while maintaining customer relations in office.
Informed new or returning customers on company policies, payment procedures, and storage unit rental guidelines.
Trained new staff on job duties, company policies, and safety procedures for unit rentals.
Directed and assisted activities of staff performing repairs and cleaning maintenance to all units prior to unit rental release.
Tracked all customer move in, move outs, payments received and or owed.
Secured and imputed all payments transactions from customers on daily computer logs.
Responsible for the collection of payments and daily bank deposits.
Home Health Care Provider
Lifeway Community Alliance
01.2019 - 02.2022
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Delivered top-notch care for patients with developmental disabilities, acquired illnesses or injuries.
Monitored progress and documented patient health status changes to keep care team updated.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Transported clients for medical and personal outings.
Certified Nurse Assistant
Jackson County Medical Care Facility
09.2003 - 09.2015
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Documented patient information and care activities in electronic health record.
Transported patients between rooms and appointments or testing locations.
Followed directions of licensed nurses to administer medications and treatments.
Helped patients complete range of motion exercises to prevent loss of function during care.
Responsible to assist in staff training for patients.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Supported needs of 10-12+ residents under long-term care.
Education
Some College (No Degree) - Nursing Administration
Jackson Community College
Jackson, MI
High School Diploma -
Concord High School
Concord, MI
05.2001
Skills
Quality Assurance
Time Management
Team Leadership
Staff Training
Decision Making; Problem Solving
Operational Oversight
Continuous Improvement
Data Entry and Standards Documentation
Schedule Management
Client Needs Assessment
Business Workflows
Relationship Building
Additional Information
References:
1. Center Self Storage
David Cooper- Owner/Operator - 517-812-6627; 517-784-7722