Dedicated Golf Instructor and Sales Associate with a strong focus on customer service, relationship building, and effective communication. Committed to delivering tailored lesson plans and ensuring high client satisfaction.
Overview
3
3
years of professional experience
Work History
Golf Instructor/Inside Sales Associate
GOLFTEC
01.2026 - Current
Instructed students on golf techniques to enhance skills and performance.
Developed personalized lesson plans tailored to individual student needs.
Utilized video analysis tools to provide feedback and track progress.
Conducted group clinics to promote teamwork and collaborative learning.
Conducted outbound calls to generate leads and qualify prospects.
Utilized CRM software to track customer interactions and sales activities.
Assisted in developing sales presentations tailored to client needs.
Responded promptly to customer inquiries, ensuring high satisfaction levels.
Maintained up-to-date knowledge of industry trends and competitor offerings.
Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
Assistant Golf Professional
Fort Myers CC
12.2025 - 05.2026
Assisted in daily operations of golf course, ensuring optimal playing conditions for members and guests.
Supported pro shop activities, including inventory management and customer service interactions.
Facilitated golf clinics and lessons, enhancing player skills and promoting engagement within community.
Collaborated with head professional on event planning, contributing to successful tournaments and member events.
Collaborated with team members to achieve daily sales targets effectively.
Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail setting.
Built relationships with customers to encourage repeat business.
Participated in training sessions to improve sales techniques and strategies.
Developed working relationships with partners to merge and exchange consumer information and marketing data.
Golf Services Manager
Intown Golf Club
06.2023 - 12.2023
Managed daily operations for gold services, ensuring high-quality customer experiences.
Assisted in developing and implementing strategic service initiatives to enhance member engagement.
Oversaw scheduling and training of staff to maintain consistent service levels across all events.
Collaborated with team members to streamline processes, improving overall efficiency in service delivery.
Provided support during events by coordinating logistics and addressing member inquiries promptly.
Analyzed customer feedback to identify areas for improvement in service offerings and experience.
Developed training materials for new staff, enhancing onboarding process and service knowledge retention.
Empowered employees to take ownership of their work responsibilities while holding them accountable for results achieved.
Education
Bachelor of Science - Marketing
Morehouse College
Atlanta, GA
05-2023
Skills
Performance tracking methods
Golf biomechanics
Teamwork
Advanced teaching techniques
Customer service
Time management
Problem-solving skills
Outgoing personality
Relationship building
Verbal/written communication
Client service
Accomplishments
Achieved The highest new client closure rate in the Atlanta market by completing new client acquisition with accuracy and efficiency.