Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

DAYMA AMARO

Miami

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Progressive Medical Center
02.2023 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Supervisor of Operations

Millenium Medical Group
01.2019 - 01.2021
  • Verified insurance information, collected copays
  • Collaborated with the team to troubleshoot and find solutions
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.


Financial Aide Advisor

Saber College
01.2014 - 01.2019
  • Monitors all files consistently to ensure required and updated documentation
  • Prepare budget allocation for the Federal Work Study and Institutional programs
  • Assists in distributing information on financial aid, scholarships, and the Federal Work Study programs
  • Maintains and ensures confidentiality of student records and information.

Dental Assistant

Alejandro De la Cruz DDS.PA
01.2009 - 01.2014
  • Scheduling appointments and extensive communication with clients, prepare materials for impressions and restorations and process dental X rays as directed by a dentist
  • Preparation of instrument trays, instructing patients on proper oral hygiene and post-treatment Perform administrative duties such as file opening and closing.

Education

Registered Medical Assistant -

Florida Registry Of Medical Assistants
Hialeah, FL
03-2024

High School Diploma -

U.S International Christian Academy
Miami, FL
06-2006

Skills

  • Hard working, dedicated, creative, and enthusiastic Highly motivated, demonstrated flexibility in adapting to new and diverse situations Proven ability to manage multiple tasks in an efficient manner Excellent customer service skills A committed team member who works well independently as well as collaboratively
  • Windows XP
  • Microsoft Office (Word, Power Point, Excel, Outlook)
  • Operations Management
  • Microsoft Office expertise
  • Clinical Supervision
  • Records Maintenance
  • Certified in CPR/AED
  • Basic Life Support for Health Care Providers (BLS)

References

Furnished upon request.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Progressive Medical Center
02.2023 - 09.2024

Supervisor of Operations

Millenium Medical Group
01.2019 - 01.2021

Financial Aide Advisor

Saber College
01.2014 - 01.2019

Dental Assistant

Alejandro De la Cruz DDS.PA
01.2009 - 01.2014

Registered Medical Assistant -

Florida Registry Of Medical Assistants

High School Diploma -

U.S International Christian Academy
DAYMA AMARO