Daymara Aleman
Real Estate Agent
West Palm Beach,FL
Summary
Resilient and organized [Job Title] proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively plan sales strategies, coordinate service initiatives and motivate employee excellence. Recognize team weaknesses and optimize plans to drive growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
Canvas Real Estate
Weston, Florida
02.2016 - 04.2022
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Monitored employee productivity and optimized procedures to reduce costs.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Generated operational reports for management on monthly schedule.
Customer Service Cashier
Global Miami
Miami, Florida
11.2014 - 01.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Skills
- Hiring and Onboarding
- Sales Promotion
- Employee Supervision
- Accessories and Footwear
- Sales Tracking
- Business Leadership
Education
Associate of Arts - Degree Arts And Turism
University of Havana
Havana07.2002
Certification
- License - Real Estate
- Training - Real Estate
- Notary
Timeline
Assistant Operations Manager
Canvas Real Estate
02.2016 - 04.2022
Customer Service Cashier
Global Miami
11.2014 - 01.2016
Associate of Arts - Degree Arts And Turism
University of Havana
- License - Real Estate
- Training - Real Estate
- Notary
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