Daymarelis Ochoa
Naples
Summary
Dynamic professional with a proven track record in healthcare and finance, including a pivotal role at Gulf Coast OB/GYN where I streamlined operations and enhanced patient care. Expert in HIPAA compliance and customer service, I excel in strategic planning and client analysis, significantly improving workflow efficiency and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gulf Coast OB/GYN
09.2023 - Current
Personal Banker
53rd Bank
02.2021 - 09.2023
Sales Agent
Southland Employment
05.2020 - 03.2021
RF Medical Services
Private Care
01.2017 - 04.2020
- Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
- Reduced wait times for patients by optimizing staff schedules and clinic workflows.
- Reconciled expenses by maintaining ledgers and analyzing accounts receivable and payable using [Software].
- Facilitated communication between physicians, nurses, administrative staff, and patients to streamline operations within the practice.
Education
High School Diploma -
Alberto Sosa
Cuba2012
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Paperwork Processing
Strategic Planning
Client Analysis
Specifications Understanding
Certification
240 Customer Services Representatives-Sales
Home Health A
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Korean
Elementary
Timeline
Medical Assistant
Gulf Coast OB/GYN
09.2023 - Current
Personal Banker
53rd Bank
02.2021 - 09.2023
Sales Agent
Southland Employment
05.2020 - 03.2021
RF Medical Services
Private Care
01.2017 - 04.2020
High School Diploma -
Alberto Sosa
240 Customer Services Representatives-Sales
Home Health A
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