Dayna Fuino
Brockport,NY
Summary
Hardworking employee with customer service, multitasking, organization and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Shop Administrator
Bob Kaiser's Repair
Rochester, NY
06.2022 - Current
- Performed bookkeeping duties such as entering invoices into accounting software programs.
- Maintained office supplies inventory
- Monitored daily time sheets ensuring accuracy of employees' hours worked.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized and maintained filing systems, both electronic and paper-based.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Receptionist
Spitale Laser Spa Salon
Rochester , NY
07.2021 - 06.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed clients to front desk and engaged in friendly conversations while conducting check-in process.
Waitress/bartender
Docksiders Pub & Oven
Rochester , NY
02.2021 - 07.2021
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Hostess/To-Go Server
Outback Steakhouse
Rochester , NY
09.2019 - 02.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Cleaned and restocked counter areas, replenished cash drawer.
- Operated POS terminals to input orders, split bills and calculate totals.
Hostess
Ruby Tuesday
Rochester , NY
06.2018 - 10.2018
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Cleaned, restocked counter areas and checked server supplies to facilitate operations.
- Answered customers' questions about hours, seating, current wait time and other information.
Education
High School Diploma -
Hilton High School
Hilton, NY06.2019
Some College (No Degree) -
Monroe Community College
Rochester, NYEsthetician - Skin Care
Continental School of Beauty Culture - Rochester
Rochester, NY07.2021
Skills
- Time management
- Organization
- Mail handling
- Word Processing
- Customer service
- Database entry
- Bookkeeping
- Scanning and copying
- Office Administrative Support
- Inventory Management
- Payroll
- Invoice Processing
- QuickBooks experience
- Google Drive
Timeline
Shop Administrator
Bob Kaiser's Repair
06.2022 - Current
Receptionist
Spitale Laser Spa Salon
07.2021 - 06.2022
Waitress/bartender
Docksiders Pub & Oven
02.2021 - 07.2021
Hostess/To-Go Server
Outback Steakhouse
09.2019 - 02.2021
Hostess
Ruby Tuesday
06.2018 - 10.2018
High School Diploma -
Hilton High School
Some College (No Degree) -
Monroe Community College
Esthetician - Skin Care
Continental School of Beauty Culture - Rochester
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