Summary
Overview
Work History
Education
Skills
Timeline
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Dayna Fuino

Brockport,NY

Summary

Hardworking employee with customer service, multitasking, organization and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Shop Administrator

Bob Kaiser's Repair
Rochester, NY
06.2022 - Current
  • Performed bookkeeping duties such as entering invoices into accounting software programs.
  • Maintained office supplies inventory
  • Monitored daily time sheets ensuring accuracy of employees' hours worked.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized and maintained filing systems, both electronic and paper-based.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Receptionist

Spitale Laser Spa Salon
Rochester , NY
07.2021 - 06.2022
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed clients to front desk and engaged in friendly conversations while conducting check-in process.

Waitress/bartender

Docksiders Pub & Oven
Rochester , NY
02.2021 - 07.2021
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Hostess/To-Go Server

Outback Steakhouse
Rochester , NY
09.2019 - 02.2021
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Cleaned and restocked counter areas, replenished cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.

Hostess

Ruby Tuesday
Rochester , NY
06.2018 - 10.2018
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Cleaned, restocked counter areas and checked server supplies to facilitate operations.
  • Answered customers' questions about hours, seating, current wait time and other information.

Education

High School Diploma -

Hilton High School
Hilton, NY
06.2019

Some College (No Degree) -

Monroe Community College
Rochester, NY

Esthetician - Skin Care

Continental School of Beauty Culture - Rochester
Rochester, NY
07.2021

Skills

  • Time management
  • Organization
  • Mail handling
  • Word Processing
  • Customer service
  • Database entry
  • Bookkeeping
  • Scanning and copying
  • Office Administrative Support
  • Inventory Management
  • Payroll
  • Invoice Processing
  • QuickBooks experience
  • Google Drive

Timeline

Shop Administrator

Bob Kaiser's Repair
06.2022 - Current

Receptionist

Spitale Laser Spa Salon
07.2021 - 06.2022

Waitress/bartender

Docksiders Pub & Oven
02.2021 - 07.2021

Hostess/To-Go Server

Outback Steakhouse
09.2019 - 02.2021

Hostess

Ruby Tuesday
06.2018 - 10.2018

High School Diploma -

Hilton High School

Some College (No Degree) -

Monroe Community College

Esthetician - Skin Care

Continental School of Beauty Culture - Rochester

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Dayna Fuino